Ministry of Interior adds 17 new e-services to Metrash2 app

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Ministry of Interior adds 17 new e services to Metrash2 app Qatar

During the 14th Milipol Qatar Exhibition inauguration, the Ministry of Interior launched 17 new e-services in the Metrash2 application.

The newly added Metrash2 e-services include services related to residence permit, search and follow up, domestic workers recruitment, establishment card and Al-Adeid reporting services. Six of these services related to residence permits were previously required visiting the Expatriate Affairs Department. Now they can be submitted through Metrash2.

The Ministry of Interior launches 17 new e-services on Metrash2 on the sidelines of 14th #MilipolQatar Exhibition inauguration.
They include services related with residence permit, search and follow up, domestic workers recruitment, establishment card and Al-Adeid. #MOIQatar pic.twitter.com/bOD6MHOn7M
— Ministry of Interior (@MOI_QatarEn) May 24, 2022

Below are the new services added to Metrash2:

Residency Services

Metrash2 new services — Image credit: Ministry of Interior

Applications for Renewal of Residence Permits

Receiving applications for renewing residency permits that require approval from Expatriate Affairs Department for various reasons such as restricted period, age, etc.

Applications for Changing Passport Details

Receiving applications for changing passport details that require approval from Expatriate Affairs Department for various reasons such as restrictions on the person and passports with accompanying persons.

Applications for Issuing Residence Permits

Receiving applications for issuing residency permits that require approval from Expatriate Affairs Department for various reasons such as passport expiry, fingerprint issues, medical test issues, etc.

Applications for Cancellation of Residence Permits

Receiving applications for cancelling residency permits that require approval from Expatriate Affairs Department for various reasons such as vehicle ownership, employing/hosting expatriating, etc.

Applications for Reducing Residence Violation Fines

Receiving applications for reducing fines imposed on expatriates, requires approval from the Expatriates Affairs Department.

Tracking applications for residence services

Tracking applications for various residency services to know their status and options to complete the application from the same screen.

Services of Search and Follow up Department

Complaints of Leaving Work

The employer or the authorized person can submit a complaint against the employee who obtained his residence permit and left the work without any legal justification.

Financial Claims - Fines

This service allows paying overstay fines by the personal employers or companies, including fines for overstaying of persons required to leave the country.

Financial Claims - Tickets

This service allows paying the amount of travel tickets spent by the Ministry of Interior to ensure the quick departure of persons required to leave the country. It can be paid by personal or corporate employers of the leaving employee after ensuring that the employee has left the country.

Visa Purpose Violation Complaint

The employer or the authorized person can submit a complaint against the employee who did not complete the residency permit (visa) procedures and left the work without any legal justification.

Witness Approval

This service allows witnesses added in the complaints of leaving the work or purpose violation to confirm their verification of the incident.

Applications for Recruitment Approval

Applications for approval of domestic workers recruitment by Qataris

This service allows Qatari citizens to get approval for recruiting domestic workers after presenting a detailed list of domestic workers at the time of application. If all the conditions are met, instant approval will be granted, or the application will be referred to the relevant committee if not completed the requirements.

Applications for approval of domestic workers recruitment by Residents

This service allows expatriate residents to get approval for recruiting domestic workers after presenting a detailed list of domestic workers at the time of application. If all the conditions are met, the application will be referred to the relevant committee to look into it.

Tracking Recruitment Approval Applications

This service allows the applicants to track the status of recruitment approval applications and follow up with it by uploading additional requirements if asked by the relevant committee to do so.

Establishment Card Services

Issuing Establishment Card (Main - Branch)

The authorized persons in the commercial register and commercial license can get the establishment card issued electronically, whether for the main office or its branches, as per the required conditions.

Cancellation of Establishment Card

The authorized persons in the commercial register and commercial license can cancel the establishment card electronically, provided that there are no pending services on it, such as valid residence permits, valid visas and vehicle along with cancellation commercial register and license.

Al-Adeid Reporting Service (Communicate with Preventive Security)

Al-Adeid Reporting Service

This service aims to communicate with members of society and receive information and complaints regarding Public Morals - Wrong Behaviours - Threatening Incidents - Administrative Corruption - Violations in Tourist Places - to take necessary measures in coordination with relevant authorities.