What if I forgot my password? How to reset password in Metrash2?
Click on “Forgot password” on the login screen.
Enter your ID expiry date and click Next.
You will be switched to the SMS screen to receive the new activation codes.
Follow the next steps to reactivate the service.
What if you have reached the maximum active user limit?
This case occurs when the services are activated on more than two devices or the application is reinstalled multiple times. To reactivate the service click on “continue” and follow the above-mentioned steps “How to activate metrash2”
How to deactivate Metrash2 services on the devices?
Go to the Settings menu.
Select Deactivate menu item and enter the password.
In case the service is activated on different devices, you should select whether to deactivate this device or all devices.
Activating the Metrash2 service
The Metrash2 Service requires a mobile number registered in the applicant’s name. You can activate the Metrash2 Service through SMS, or a self-service kiosk.
Valid Qatar ID Card
The mobile number should be registered in the applicant’s name
Registration will be done through 'Self Service Kiosk' machines. For a list of locations, click here.
Activate Metrash2 through SMS
Step 1: Enter your personal QID number, then press `Next’.
Step 2: Enter your personal QID expiry date, then press `Next’.
Step 3: You must confirm that the mobile number is registered in the applicant’s name.
Step 4: Send the SMS to 92992, press `Send’.
Step 5: You will receive an SMS that contains a two-part activation key; enter your password then press 'Next’.
Step 6: Enter the two parts of the activation key, then press 'Next’.
Step 7: Enter your password to start using the service.
Step 8: Press 'Accept’ to start using the services.
Download Metrash2 App
To download MOI’s services software for mobile devices, click the links below: