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Posted On: 9 October 2023 02:45 pm
Updated On: 10 October 2023 04:38 pm

All the answers to your AFC Asian Cup Qatar 2023™ queries (FAQs)

Cassandra Pallagud
Cassandra Pallagud
Content Writer
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Afc asian cup qatar 2023 queries information questions faq

Planning to witness the AFC Asian Cup Qatar 2023™? Get to know all the answers to your queries in preparation for the unforgettable football tournament.

What are the available ticket categories? 

All prices are in Qatar Riyals.

Opening Match

  • Cat 1: QR 250
  • Cat 2: QR 100
  • Cat 3: QR 30
  • Accessibility: QR 30

Group Stage and Round of 16

  • Cat 1: QR 60
  • Cat 2: QR 40
  • Cat 3: QR 25
  • Accessibility: QR 25

Quarter Final and Semi Final

  • Cat 1: QR 100
  • Cat 2: QR 60
  • Cat 3: QR 30
  • Accessibility: QR 30

Final

  • Cat 1: QR 250
  • Cat 2: QR 100
  • Cat 3: QR 30
  • Accessibility: QR 30

Where can I purchase tickets?

Tickets for all matches can be purchased in one of the following ways:

How do I buy my ticket online?

You can buy your ticket online by following these 6 easy steps:

  1. Visit http://tickets.qfa.qa/afc2023
  2. Select your preferred:
    1. Match (e.g., Qatar v Lebanon)
    2. Number of tickets
  3. You will be asked to log in if you have previously registered your details with the Qatar Football Association or you can complete a quick form with your details to register
  4. Enter your valid credit card details at the payment gateway page
  5. Check your registered email address for a booking confirmation email, so that you can access your online ticket (print at home or use as mobile ticket)
  6. Print at home or download a mobile ticket

Where else can I get tickets for the AFC Asian Cup Qatar 2023™ and how do I know it’s a legitimate sales channel?

Do not purchase tickets via unauthorized sales channels.  

No website other than http://tickets.qfa.qa/afc2023 If you see any other website offering tickets for the AFC Asian Cup 2023, you can be certain that it is not a legitimate sales channel. 

Tickets purchased via unauthorized sales channels (for example, unauthorized intermediaries such as ticket brokers, internet auctions, internet ticket agents, or other unofficial ticket exchange platforms) are not valid and are subject to cancellation at any time without notice. Upon request from the Local Organising Committee (LOC) and the AFC, ticket holders must explain how, from whom, for what price and from where they obtained their tickets.

Kindly be advised that any ticket that is cancelled may not grant access to the match(es) in the respective stadium(s) in Qatar. Please further note that LOC and AFC expressly reject any liability with respect to its rightful cancellation of ticket(s) and reserves all its rights in this regard.

To avoid future issues, we strongly recommend that you only purchase tickets via official sales channels and avoid any unauthorized source offering tickets.

Why Mobile Tickets?

  • Less person-to-person contact
  • Environmentally friendly - No need to print tickets; you can just present your phone upon entry into the stadium
  • No waiting in line
  • Tickets can never get lost in the mail

Why have I not yet received my mobile tickets?

  • First, check to make sure you have used the correct email address
  • Check your junk mail folder; if necessary, add our email address, [email protected], to your list of trusted email addresses
  • Although emails generally arrive instantly, please allow at least a few minutes after your process is completed successfully for your tickets to arrive

How do mobile tickets differ from regular tickets?

The ticket that is emailed to you is a valid ticket just like a printed ticket. Each ticket contains a unique code that is scanned at the event. If copies are made of the ticket, only the first one that is scanned will be allowed entry.

How do I use my e-ticket?

Your e-ticket is considered as a regular ticket, and you don’t need to exchange it at the venue. You need to present the e-ticket at the venue so that it can be scanned.  If you wish to print the ticket at home, then you need to print it on an A4 sized paper.

What if I am having trouble getting internet access when I try to scan my mobile tickets?

Downloading tickets to your Apple, Samsung, or Google Pay wallets will make it so internet access is not necessary when you arrive at the event. Once you do so, you will be able to pull them up at any time without Internet connectivity as long your phone has battery life.

How can I pay for my tickets?

Online ticket purchases can only be made by credit card, debit card, google pay and apple pay.

Are there any accessible tickets available for disabled fans?

Yes. There are accessible tickets available for all matches. Disabled fans and those with limited mobility can choose their Accessibility Tickets (ATs) online.

Please purchase ATs and share any accessibility requests with [email protected].

Where and when can I try to resell my ticket(s) if any of my guest(s) or I cannot attend a match?

If you or any of your guest(s) cannot attend a match, you can put some or all your tickets up for resale on the Official Ticket Resale Platform

Where can I buy food and beverages?

There will be a dedicated food and beverage stand at each venue.

Where can I park my car?

Spectators are requested to secure a parking space at the surrounding area of the venue.

How can I cancel my ticket?

Please refer to the Terms & Conditions in the ticketing website. No cancellations or refunds are possible.

Should you have any queries, please get in touch with the Customer Service team at [email protected].

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Source and cover image credit: AFC Asian Cup Qatar 2023™