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Posted On: 1 April 2020 02:03 pm
Updated On: 23 June 2021 04:07 pm

[UPDATED ]How to submit a labour complaint in Qatar through the Ministry of Labour

Nabeela
Nabeela
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How to submit a labour complaint in Qatar (MADLSA)

The Ministry of Administrative Development, Labour and Social Affairs (MADLSA) wants to ensure every worker is treated properly in Qatar. That's why it has set up different ways to file labour complaints. Find out what they are below in case you feel you need to file a complaint.

1. Through SMS

If you are a worker, you can now submit a labour complaint to the Ministry of Administrative Development, Labour and Social Affairs (MADLSA) any time of the day or night as the service is available for 24 hours and in different languages.

How to submit a labour complaint in Qatar
Image credit: MADLSA
Follow the steps given below:
  1. Send an SMS to 92727.
  2. Type 5, then add your Qatar ID number or visa number and send the SMS.

2. In person

If you are an employee, you can visit the Ministry of Administrative Development, Labour, and Social Affairs (MADLSA) office, either in Al-Shahaniya or the Industrial Area, to raise a complaint in-person. Evidence of mistreatment and violations is required when raising the complaint.

The office’s operating hours are Sunday to Thursday: 7:30 am - 12:30 pm.

3. Online

If you are an employee, you can use the online form to raise a complaint.

4. Through the Amerni App

If you are an employee, you can also submit your labour complaints online through the 'Amerni' app. This app has electronic services in 33 different languages and enables you to submit your labour complaint without having to visit MADLSA in-person.

Details

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Source and cover image credit: MADLSA