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Posted On: 6 June 2021 01:32 pm
Updated On: 6 June 2021 01:36 pm

National COVID-19 helpline for the elderly in Qatar

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The Ministry of Public Health remains committed to maintaining the health and safety of the elderly in Qatar. That's why it has established a call centre at the National COVID-19 Contact Centre (16000). This call centre is free to use and is dedicated to answering questions and inquiries related to the COVID-19 virus and to assist the elderly aged 60 and above in accessing a range of key services.

How to use the service

  1. Call the National COVID-19 Helpline at 16000.
  2. Enter #1 for Arabic or #2 for English.
  3. In the next menu, enter #3 for an urgent consultation at the Hamad Medical Corporation
  4. Then enter #1 and request for the Elderly Care Services (Geriatrics) where you can talk to an expert to get advice and guidance.


The service is available from 8 am until 3 pm from Sunday to Thursday. Friday and Saturday: closed

Source: MoPH
Cover image credit: Shutterstock