The Primary Health Care Corporation(PHCC) will utilize its telemedicine services or "telehealth" medical and consultation services as it transitions 70% of its consultations to virtual consultations from 1 November to 22 December 2022, throughout the duration of the FIFA World Cup Qatar 2022.

PHCC stated that the work system in its health centres will operate in systems of 70% virtual consultations remotely and 30% direct consultations through attendance at the health centre from 1 November.

The transition to virtual consultations will reduce the foot traffic at health centres during the tournament and will ensure ease of access to services for residents and citizens alike.

For Family Medicine, paediatric, detail procedures, ENT, dermatology, cancer screenings, and ophthalmology, in-person emergency and walk-in services will still be available.

PHCC notes that from 1 November 2022 to 22 December 2022 the following will take effect:

• All new appointments and follow-up consultations will be booked as virtual appointments unless the doctor requests to meet the patient face-to-face
• PHCC will convert all pre-booked appointments to virtual consultations and send a notification to patients accordingly.
• Patients must book and arrange the dates of receiving medicines through the home delivery service through the phone.
• Patients can also request electronic sick leave certificates through the "E-Jaza" portal.
  
• Patients may use the electronic services available on the Nar’aakom application and PHCC website for services such as requesting appointment services, obtaining a health card and other services.

Patients can continue to book consultations/appointments through the Community Call Centre on 16000. The COVID-19 appointment booking hotline will operate only on 4027 7077.

Source: QNA
Cover image credit: PHCC

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Tracy Quirino

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