When you are travelling around Qatar for sightseeing, business, or leisure, loss of items may happen during the hustle and bustle. It can be very stressful to realize that you've left or lost something.
Worry not; the ILoveQatar.net (ILQ) Team is here to help! In this article, we'll guide you through the options on how you may find your lost items!
Reach out to the Qatar Aviation Services (QAS) Lost and Found at [email protected] and make sure that you give them complete details:
For Qatar Airways passengers, there is an online Lost and Found website where you can report your missing items. Additionally, you may also reach out to [email protected]
Some notes to remember if you lost your items on a Qatar Airways aircraft:
Airports are always jam-packed with people in transit, carrying multiple bags, so losing items can happen. If you ever find yourself with a lost item at Hamad International Airport, here's what you can do!
If you're still on the HIA premises: Approach any HIA Information Desk to report your lost item.
If you've left HIA: You may contact Hamad International Airport Call Center and Lost Property at:
It's not uncommon for fans to misplace and lose personal items during stadium celebrations. Don't worry, there are Lost & Found Claim Centres at all information points that are facilitated by volunteers that will be happy to help reunite you with your lost items.
If you cannot claim your items during the matchday at the Lost & Found Claim Centres, any unclaimed lost items will be collected and taken to Qatar Post’s General Post Office for collection.
Alternatively, Qatar Post can deliver your found items to your address in Qatar or internationally for visiting fans.
Note: Delivery charges are applicable.
Qatar has many modes of public transportation, from Karwa taxis to the metro rail. Here are guides on how to report your lost items when travelling around Doha.
Most malls in Doha have information booths with customer service staff trained to help in lost and found cases. Alternatively, below is a list of the major malls in Doha in alphabetical order and their customer service contacts.
City Center Mall
Doha Festival City
Mall of Qatar
You will need to personally raise a complaint through your nearest police station about your lost item. Below is a list of the police stations in Doha in alphabetical order:
If you're a resident or Qatar ID holder and lost a valuable item, here's a helpful guide!
Sources: Qatar Airways, Hamad International Airport, Mowasalat, Qatar Rail, Uber, Careem, Hukoomi
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