Hamad International Airport (HIA) has been named as the no. 1 airport in the world for its seamless passenger service, according to the AirHelp Score 2019 - Global Airport Ranking. Tokyo Haneda International Airport was named the second best airport and Athens International Airport as the third best, according to Airhelp, which is the world’s leading air passenger rights specialist and help travellers get the compensation they deserve, if their flight is disrupted.
That's not all!
Based on AirHelp's Score 2019 - Global Airline Rankings - Qatar Airways has been named the no.1 airline in the world, for the second time in a row. Qatar Airways is followed by American Airlines, Aeromexico, SAS Scandinavian Airlines,and Qantas.
By gathering data of 133 international airports, AirHelp combines the following information - ontime performance (60%), food and shops (20%), and service quality (20%) - to calculate which airport provides the best passenger service in the world.
AirHelp gathers data for international airlines and uses a combination of the following information - ontime performance, service quality and claim processing - to calculate which airline provides the most superior service, flies on time, and the way it treats passengers if there are any problems.
What do yo think about these ratings? Are you happy with the passenger service at HIA? How is your experience with Qatar Airways? Do let us know your thoughts in our Comments section. Like and share the article - it keeps us going!
Cover image credit: HOK
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