Doha’s Hamad International Airport has been named the World’s Best Airport 2024 in the World Airport Awards, held at Passenger Terminal EXPO in Frankfurt on 17 April 2024.

#HamadInternationalAirport has been named the “Best Airport in the Middle East” for the tenth consecutive year at the 2024 Skytrax World Airport Awards! #HIAQatar #HIABestAirport #SkytraxAwards #PTExpoConf@qatarairways @qatardutyfree @skytrax_uk @PTExpo

— Hamad Int'l Airport (@HIAQatar) April 17, 2024

#HamadInternationalAirport has been recognized as the “World’s Best Airport Shopping” for the second time in a row at the 2024 Skytrax World Airport Awards!#HIAQatar #HIABestAirport #SkytraxAwards #PTExpoConf @qatarairways @qatardutyfree @skytrax_uk @PTExpo

— Hamad Int'l Airport (@HIAQatar) April 17, 2024

Hamad International Airport also won awards for the Best Airport in the Middle East for the tenth year in a row, and the World’s Best Airport Shopping for the second consecutive year.

Qatar Airways Group Chief Executive Officer, Eng. Badr Al Meer said:

“This year HIA celebrates its milestone tenth year of operations and we are truly honoured that passengers have voted us Best Airport in the World for a third time. We are also delighted to bring home the top awards for Best Airport Shopping and the Best Airport in the Middle East for the second consecutive and tenth time respectively. Skytrax prestigious awards reflect the dedication of our employees who every day help innovating and maintaining our leading position. Our talented team is pioneering and committed to deliver excellent passenger experience with industry firsts and one of a kind shopping and dining offerings set amidst our superlative infrastructure which includes the world renowned indoor tropical garden the ‘ORCHARD’. We look forward to continuing to surprise and delight passengers by creating memorable and exceptional passenger journeys in the years to come.”

The 2023 Airport of the Year and 12-times previous winner, Singapore Changi Airport, achieved 2nd place in the global ranking, winning awards for the Best Airport in Asia and the World’s Best Airport Immigration Service.

THE WORLD’S TOP 20 AIRPORTS FOR 2024

1. Hamad International Airport
2. Singapore Changi Airport
3. Seoul Incheon Airport
4. Tokyo Haneda Airport
5. Tokyo Narita Airport
6. Paris Charles de Gaulle Airport
7. Dubai Airport
8. Munich Airport
9. Zurich Airport
10. Istanbul Airport
11. Hong Kong Airport
12. Rome Fiumicino Airport
13. Vienna Airport
14. Helsinki-Vantaa
15. Madrid-Barajas
16. Centrair Nagoya Airport
17. Vancouver Airport
18. Kansai Airport
19. Melbourne Airport
20. Copenhagen Airport

The World Airport Awards are prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey.

Operating since 1999, the World Airport Awards are independent and impartial, and provide a customer satisfaction study that is global in scope and coverage. They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities across over 570 airports. The survey and awards process is provided to airports at no cost.

The Awards are based on the World Airport Survey questionnaires completed by over 100 nationalities of airport customers during the survey period, which operated from August 2023 to March 2024. The survey evaluated the customer experience across airport service and product key performance indicators – from check in, arrivals, transfers, shopping, security / immigration through to departure at the gate.

Source and cover image credit: Skytrax

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Cassandra Pallagud

Content Writer

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