Hamad Medical Corporation (HMC) has announced changes to the operating hours of several services for the Holy Month of Ramadan.

All emergency and inpatient services across HMC's network of hospitals will continue to operate as normal, 24-hours a day, seven days a week.

The changes to operating hours affect some services delivered remotely via the national COVID-19 helpline number: 16000.

COVID-19 helpline during Ramadan will operate 24 hours a day, seven days a week.

HMC Urgent Consultation and Mental Health Helpline during Ramadan will operate from 8 am to 1 pm and 8 pm to 1 am, from Saturday to Thursday, and from 8 am to 1 pm on Fridays.

To access the service: call 16000, select language, select 3 for HMC, then select 1 for HMC Urgent Consultation.

HMC Pharmacy Medication Delivery will operate during Ramadan from 8 am to 2 pm, Saturday to Thursday (closed on Fridays).

To access the service: call 16000, select language, select 3 for HMC, then select 2 for Medication Delivery.

All Emergency Departments, Pediatric Emergency Departments, and inpatient services across HMC's network of hospitals will continue to operate as normal, 24-hours a day, seven days a week.

Blood Donor Center next to Hamad General Hospital will operate from Sunday to Thursday from 8 am to 1 pm and 6 pm to 12 midnight. While the New Blood Donor Center opposite Outpatient Department next to Surgical Specialty Center will operate from 6 pm to 12 midnight, Sunday to Thursday.

Blood Donor Center at Al Wakra Hospital will operate from 8 pm to 12 midnight, Sunday to Thursday. Blood Donor Center at Al Obaib Health Center will operate from 8 pm to 12 midnight, Sunday to Thursday.

Nesma'ak Customer Service helpline, 16060, to operate from 7 am to 10 pm Sunday to Thursday and 10 am to 4 pm on Fridays and Saturdays.

(Source: HMC)

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Khadiza Begum

Content Writer

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