Today, Qatar Tourism unveiled the winners of the Qatar Tourism Awards 2023, a new initiative aimed at recognising the very best in the industry.

The winners of the inaugural edition of the awards were announced at a ceremony that took place at Raffles Doha, attended by His Excellency, Mr. Saad Bin Ali Al Kharji, Chairman of Qatar Tourism, and Ms. Basmah Al-Mayman, Regional Director of UNTWO.

Developed in partnership with the United Nations World Tourism Organization (UNWTO), the Qatar Tourism Awards are designed to celebrate and recognise the remarkable contributions made by businesses that continually achieve excellence in customer service delivery.

Qatar Tourism Award's focus

The Qatar Tourism Awards focuses on three principal categories: Service Excellence, Cultural Experiences and Smart Solutions, which together highlight different aspects of the visitor experience.

Surprise Category

In addition, Qatar Tourism Awards announced a surprise category, the Community Contribution Award, to recognise individual community members who have gone above and beyond to display hospitality and provide exemplary services to visitors. The community members that are significantly contributing to providing visitors with a unique and hospitable tourism experience are:

• North Sedra Farm
• Ain Mohammed Village
• Al Kubaisi Educational Reserve
• ENK Farm and Classic Car Museum
• Mr. Khalid Jamal Al Ajmi
• Mr. Khalid bin Abdulla Albinali

Service Excellence Category

The winners of the Service Excellence category, which exemplify an organisation’s commitment to delivering service that consistently meets and exceeds the expectations of visitors, are:

Casual Dining:

• Em Sherif Café, Millennium Hotel Doha
• Dalchini Restaurant and Bar, Centara West Bay Hotel and Residences Doha

Dining in Touristic Areas:

• SMAT Restaurant, Aura Hospitality and Food Services
• Belhambar Restaurant, Aura Hospitality and Food Services

Cafes:

• Café #999
• MIA Café

Fine Dining:

• Em Sherif Restaurant Aura Hospitality and Food Services
• Parisa Al Messila Resort and Spa
• IDAM by Alain Ducasse

Hotel Restaurants:

• The Master Kitchen Team Mondrian Doha
• Sharq Village and Spa, a Ritz-Carlton Hotel
• Riva and Q-Lounge

Spa & Wellness:

• Banana Island Resort Doha
• Hilton Salwa Beach Resort and Villas

Entertainment & Recreation:

• Doha Quest
• CurioCITY

Retail and Local Shops:

• Ali Bin Ali Holding - Galeries Lafayette
• IN-Q Gift Shop by Qatar Museums

Shopping Malls:

• Doha Festival City
• The Gate Mall

Tour Operators:

• Regency Holidays
• Fal Travelmart, Travel and Tours

Tour Guides:

• Alena Kishmaraia
• Cecilia Castro
• Pia Sundstedt
• Ajith Wijenayaka Hewa Kokawalage

Outstanding Service Excellence for Individuals:

• Moza Abdulaziz Al As-haq
• Hassan Attia
• Wassim Daageh
• Bouthaina Al Emadi

4 Star and 3 Star Hotels:

• Jouri a Murwab Hotel
• Radisson Blu Hotel Doha

• Premier Inn Doha Education City
• Premier Inn Doha Airport

5 Star Hotels:

• Raffles Doha
• Banana Island Resort Doha
• Hilton Salwa Beach Resort and Villas
• Zulal Wellness Resort by Chiva-Som

Tourism Support Organisations:

• Katara Hospitality
• Qatar National Convention Centre
• Qatar Rail
• Discover Qatar

Cultural Experience Category

The winners of the Cultural Experience category, which recognises entities that emphasis and focus on delivering unique and memorable cultural experiences to visitors, are:

Cultural and Tourist Attraction:

• United Development Company (UDC), The Pearl Island
• Basta Restaurant
• Chernovil Art Gallery

Cultural Experiences:

• Embrace Doha
• Oryx Group Entertainment and Hospitality
• Regency Holidays

Cultural Heritage:

• Msheireb Properties

Smart Solutions Category

The winners of the Smart Solutions category, which reflect an organisation’s commitment to enhance the visitors’ experience through innovative products and solutions, are:

The Digital and Innovation Experience:

• Qatar Rail
• ViaVii

New Solutions in Sustainability:

• Doha Festival City
• Mowasalat Karwa

Visitor Mobility and Accessibility:

• Msheireb Properties

Source and cover image credit: Press Release

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Vrinda Abilash

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