Ooredoo customers are increasingly using digital and self-service features to satisfy their communication needs, as the company increases the range and diversity of customer services available online.
In particular, Ooredoo’s eShop – the online portal offering a diverse range of devices, services and advanced technology – has seen a sharp rise in visits and purchases in recent months, becoming one of Qatar’s most popular online shopping destinations.
This rise in visits has been partly driven by Ooredoo’s most recent offer, which gives customers a 15GB Data Scratch Card for free when they purchase selected smartphones at the Ooredoo eShop.
In addition, interest in the new generation of smart devices has created a sharp rise in the number of searches at the Ooredoo online store.
With the Ooredoo eShop, customers can purchase Hala SIM cards, and reserve easy-to-remember (ETR) numbers. Ooredoo also offers an online Tariff Calculator, which enables customers to select the services that best suit their budget and daily communication needs.
Customers can access their online accounts at the eShop via a simplified single sign-on process, providing fast access to a full suite of Ooredoo services, including customer care, online top-up, online data calculator and the Nojoom Loyalty Programme.
Ooredoo’s 15GB Data Scratch Card offer is valid for three months for all customers who purchase an iPhone 5C, all available models of the iPhone 5S, LG G3, Huawei P7 Ascend, Nokia Lumia, Nokia X, all available models of Blackberry, Moto G, and all Samsung Galaxy smartphones at the eShop or at Ooredoo Shops across the country.
Customers can find out more about the range of offers – and the latest launches – at http://www.ooredoo.qa/eshop/.
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