Sign in Register
Posted On: 27 April 2020 10:15 am
Updated On: 27 July 2022 12:24 pm

Beware of digital scams in Qatar

Content Writer
Discuss here!
Start a discussion

[UPDATED] 1 February 2021

As technology is advancing rapidly, so are the scams that are becoming more and more complex and even more convincing, and even though print, broadcast, and online campaigns are constantly warning us and raising awareness against these scams, many people still fall victim to them.


There are many digital scams doing the rounds these days on social media and by calls. So, it's time to be extra careful and extra vigilant so you don't fall prey to these fake schemes out there by people and organisations out to make money off you.

Check out the following scams in Qatar and be careful that you don't fall for any of them or give away any personal information.

Coronavirus vaccination scam

People in Qatar have mentioned being called by individuals claiming to be from the Ministry of Public Health (MoPH), and offering them the coronavirus (COVID-19) vaccination if they paid a fee or clicked a link.

What you need to know: The coronavirus (COVID-19) vaccination is free for all locals and expats in Qatar, and everyone will be vaccinated. However, there is a procedure that is being followed and different segments of society getting vaccinated depending on their age and medical condition. The MoPH will never ask anyone to pay a fee or click some link for getting the vaccination.

EHTERAZ app scam

Beware of digital scams in Qatar
Image credit: MoPH

Earlier in January 2021, the Ministry of Public Health warned the public in Qatar, through its EHTERAZ app to watch out for scam phone calls. According to the MoPH, anonymous persons were called locals and expats in Qatar and asking them for personal information, like bank card number that is allegedly necessary for the EHTERAZ app.

What you need to know: The MopH has stressed that no entity or individual is authorised to make such phone calls, and advises people to be cautious and alert for such phone calls and to never give out and kind of personal information to any entity or individual that claims to be from the MoPH or Qatar's health sector!

Coronavirus Scam" data-instgrm-version="13">

Scammers have even been using the coronavirus (COVID-19) to cheat people out of their money. Ooredoo tweeted that individuals claiming to be from the MoPH have been calling up people pretending to be MoPH officers and, in the name of the virus, try to find out your personal details like your Qatar ID number, the location you're in and much more. You should never give out any personal information over the phone, via Whatsapp, in-person or using any other channel.

What you need to know:
The MoPH or Ooredoo never ask for your personal information, so no matter who is at the other end of the call, please do not pass them your personal details.

Metrash Scam

Beware of digital scams in Qatar
Image credit: MOI Portal

Just recently, someone posted on Facebook that they received a call from an individual saying they were called from Metrash and requested for their QID number. When the social media user didn't give their QID number, the individual calling got aggressive.

What you need to know: The Ministry of Interior would never call anyone asking for their personal information, nor would they get aggressive as they are well-trained on how to deal with customers

Vodafone Scam

If you receive an SMS or call through Whatsapp from an unknown local or international number, that claims that you've won a prize from Vodafone Qatar, it's a scam, and may actually cost you money instead. (Vodafone Qatar).

What you need to know: Vodafone Qatar competitions are always SMS-based and the sender will either be listed as "Vodafone" or a short code like 97773. Vodafone Qatar never contacts its customers through Whatsapp or Viber and is fully committed to customer safety and protection, and is trying to find a way to be able to block such scams.

Ooredoo Scam

Beware of digital scams in Qatar
Image credit: Ooredoo Qatar Twitter

Scams that include trying to steal your personal information through fake e-mails or website popups pretending to be from Ooredoo Qatar have been on the rise, according to the Qatar Tribune. Once these scammers have your personal details, they may be able to access your account or credit card and make a transaction. Always check where the e-mail is coming from because any e-mail from Ooredoo Qatar will have at the end.

What you need to know: Ooredoo Qatar never sends requests for personal information like One Time Passwords (OTPs) through e-mail or using a pop-up window.

What to do if someone tries to scam you

Beware of digital scams in Qatar
Image credit: MOI Qatar Twitter

Source: Ministry of Public Health; Vodafone Qatar; Ooredoo Instagram; Qatar Tribune

27 April 2020: 10:15 pm

Lulu Hypermarket giving away QR 500 during the coronavirus (COVID-19) pandemic: FAKE

In fact, just today, someone forwarded the following Whatsapp message to a group I'm following on Whatsapp:

Beware of digital scams in Qatar

Please keep in mind the above is fake.

Lulu Hypermarket giving away $500 coupons during the coronavirus (COVID-19) pandemic: FAKE

Similarly, just last week, there was a fake circular going around on Whatsapp and other platforms, stating that Lulu Hypermarket will issue $500 coupons during the coronavirus (COVID-19) pandemic in Qatar.

Beware of digital scams in Qatar

The circular asked consumers to click the following link: and answer several questions to get a $500 coupon.

This is what Lulu had to say on their Instagram account about this circular:

"Dear valued customers, a message claiming that LuLu Hypermarket will be giving away coupons worth $500 during the pandemic is being circulated on WhatsApp. We emphasise that this message is fake and not associated with LuLu Hypermarket by any means. News and giveaways are announced only on our official channels. Therefore, we encourage you to ignore the message's content and avoid sharing the news. Thank you for understanding."

So kindly make sure that any news you read is from a credible source.

Lulu Hypermarket lucky draw worth QR 200,000: FAKE

People in Qatar have been receiving the following message on their Whatsapp or Viber congratulating the person whose number it is that they have won QR 200,000 in a promotional lucky draw. It's totally fake.

Beware of digital scams in Qatar

Lulu Hypermarket lucky giving QR 10,000 voucher to the lucky winner: FAKE

A member of the ILQ team received a phone call from a scammer who told him that he was the lucky phone number and had just won QR 10,000 worth of goods from Lulu Hypermarket. All the ILQ team member was required to do was send the scammer QR 500 riyals, so he could deliver the voucher for QR 10,000. The ILQ member told him that he would pick up the voucher himself, to which the scammer replied that that wasn't a possibility and that he would deliver it himself upon receiving QR 500. When the ILQ member told the scammer to deduct the QR 500 from the QR 10,000 voucher, he again said that wasn't possible. So it became obvious that it was a scam, and the scammer was out to try to make some easy money.

Sms messages from the Criminal Investigation Department saying ATM suspended: FAKE

Recently, a number of people in Qatar received SMS messages from a mobile number pretending to be the Criminal Investigation Department (CID). According to the message, the receiver's ATM card had been suspended for security reasons, which required a callback.

Beware of digital scams in Qatar

This particular scam is one the recurring ones over the years ago but seems to be more active lately. It comes in different formats; some messages even have spelling errors as below:

According to a CID officer we spoke with, CID does not send SMS. Instead, they call your mobile number and speak to you personally to deliver such a message.

Typically, the SMS customers receive looks like it's from their bank. If you call on the mentioned number, the scammer will say you need to confirm some personal details, usually your Internet banking username and password. And if you reveal your details, you will soon find scammers have accessed your account and cleared out the money.

Qatar Petroleum job offers through unknown e-mails: FAKE

Fake recruitment emails or social media posts use the Qatar Petroleum name and logo to defraud recipients. These fraudulent advertisements offer fake employment opportunities and ask for personal information and/or payments in advance for hire, according to the Qatar Petroleum website.

Please be aware that Qatar Petroleum, its affiliates, and its accredited recruitment agencies, do not charge candidates any fees whatsoever at any part of the recruitment process.

All correspondence by email from Qatar Petroleum is from an email address ending with If you receive email from another address it may not be an authentic communication from the Qatar Petroleum Recruitment Section.

Qatar Petroleum will not accept liability, under any circumstances, for loss and/or damage resulting from these unauthorized advertisements, whether direct or consequential.

Any misuse or misleading misrepresentations of the Qatar Petroleum name or logo should be reported immediately to [email protected]

Qatar Petroleum requesting advertising support from vendors and suppliers: FAKE

In addition to fraudulent recruitment emails and posts, fake letters are known to have been circulated to Qatar Petroleum suppliers and vendors requesting advertising support for special publications celebrating Qatar Petroleum milestones, according to the Qatar Petroleum website.

The letters contain the Qatar Petroleum name and logo, as well as the signatures of Qatar Petroleum officials, and invite companies to advertise.

We would like to formally warn you that this letter is a forgery and an organized Internet scam with an agenda to obtain money from unsuspecting businesses.

If you receive similar suspicious letters, fraudulent recruitment offers, or e-mails using the name and logo of Qatar Petroleum, but coming from a domain other than, please contact [email protected]​ immediately.

Calls from Doha Bank/customer care/CID requests to update banking records: FAKE

Please be careful of scam calls or notifications from persons or parties impersonating to be from Doha Bank/customer care/CID requesting to update your banking records.

DO NOT share any sensitive information related to QID, OTP, Card & PIN, or Passwords over the phone, email or any other means. Doha Bank will never call or send notifications for updating Bank records over a phone call.

Report such suspicious communication/transaction immediately on +974 44456789.

Vishing (vishing is a criminal practice of using social engineering over the telephone system to gain access to private personal and financial information from the public for the purpose of financial reward. Vishing is derived from a combination of “Voice” & “Phishing”).

Fraudsters are making attempts to take your confidential, personal and financial details from you over the phone call claiming to be a representative of Bank, telecommunication providers or other reputed organisations.

Do not fall prey to such calls and take a few moments to read the below content:

  • Never provide sensitive information s like Passwords, OTP, Debit / Credit card numbers, PINs over the phone, email or any other means to anyone.
  • If someone calls and requests for OTP, it is definitely not from the Bank.
  • Never allow any caller to create a sense of urgency, invoke a sense of fear and convince you into revealing sensitive personal or financial information. Disconnect such calls immediately.
Beware of digital scams in Qatar
Image credit: Doha Bank

Dos and Don'ts if you receive suspicious calls, messages or emails from Doha Bank


  • Never allow the caller’s urgency takes priority over your thought process. Please take time to think about why they are asking for sensitive information.
  • Validate the number received via Call / SMS / Email by calling up the bank’s helpline number given on your Debit / Credit card.
  • Call +974 4445 6000 immediately if think you have erroneously revealed your bank account/card details to someone.


  • Never share confidential details/information with anyone.
  • If you get an SMS / call asking for your bank information, do not disclose your details and leave information even on the answering machine
  • Do not open or forward links in an e-mail / SMS / chat if you are not sure of what it is.

How to report digital scams

Ministry of Interior (MOI)

The MOI continuously warns all residents in Qatar - local and expats – to be careful of these scams, and not to keep or share any personal information or banking details online. To verify the authenticity of any messages related to banking information and data, you can contact customer service centres in different banks and financial institutions. In the event of exposure to any fraud, you can contact the Ministry of Interior's Economic and Electronic Crimes Department by visiting its headquarters directly in the Duhail area. You can also get in touch with them through the following contact details:

Online: Metrash2
Telephone: +974 42347444
Hotline: +974 66815757
E-mail: [email protected]

Communications Regulatory Authority

The Communications Regulatory Authority urges residents to share their scam stories related to mobiles, calls or spam at [email protected]


The ILQ team created an awareness video "How to deal with scam calls":

and also shared articles such as Watch out for phishing scam in Qatar and Scams in Qatar and how to avoid them so check them out!

How many of these scams have you heard of? Have you or anyone you know been scammed in Qatar? Do you know of any other scams in Qatar we can share? Do let us know. Like and share the article - it keeps us going!