Vodafone Qatar announced the opening of its exclusive service zone for ladies only. This service zone, located inside the company’s store at Landmark Mall, is the first of its kind within the company’s retail footprint and will be managed by a ladies only team who is ready to cater to the queries and requests of Vodafone’s ladies clientele.
Marouf Trad Mahmoud, Area Manager at Vodafone Qatar, said: “We’re happy and proud to introduce such an exclusive service to our existing and new customers in Qatar. As a Qatari company, we strongly realize the importance of providing bespoke service channels to our customers and offering tailor-made experiences that suit their needs and expectations is a top priority. This step underpins Vodafone’s commitment to continuously innovate and differentiate by introducing services that are deeply rooted to the fabrics of our community.”
Vodafone’s ladies only zones will be rolled-out gradually to other stores in Qatar in order to take the company’s unmatched customer experience everywhere in the country.
Vodafone’s in-store care teams are supported by a 24/7 award-winning Care Call Centre and Qatari Call Centre Specialists.
Vodafone has recently launched its new Red Postpaid plans that come with exclusive privileges, best value and great family deals. Vodafone Red is composed of 4 plans: Red M, L, XL and a VIP Plan, changing what customers can expect from their telecommunications provider forever with exclusive privileges that include: parking & valet services at malls and entertainment venues; access to more than 600 VIP lounges at international airports; VIP concierge services; special Vodafone Red care team; 30% discount on all family plans; and exclusive access to the 3030 number range.
Red also leads on value with unlimited local calling and SMS to anyone in Qatar, a first in the country. Additionally, Red customers can enjoy hours of free international calling to their favourite numbers. Moreover, a number of Red plans include roaming minutes and all the plans include mobile internet.
“Together with our all Qatari ladies sales team, Al Johara, this onsite ladies care team at our store in Landmark Mall reinforces our strategy to be the telecom provider of choice for everyone in the country.“ Marouf Trad Mahmoud added.
- ILQ News -
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