: In line with Qatar’s 2030 National Vision, Avaya, a leading provider of solutions that enable customer and team engagement across multiple channels and devices, has today announced the opening of a new office in Doha. The office is located in the Doha Tower on the Doha Corniche.

With a larger in-country team coupled with a strategy to expand the company’s ecosystem of partners, Avaya’s investment in Qatar demonstrates the company’s commitment to the region and its businesses. The company plans to help local channel partners expand both technical and specific industry sector skills to deliver the networking infrastructure, engagement solutions and services needed for a sustainable and dynamic business environment in today’s world. A stronger local presence also enables the company to quickly mobilize the technical support services needed for rapid response to critical customer needs.

Avaya has already been serving Qatar-based customers from the telecom, hospitality, construction, oil and gas industries and government organizations for more than a decade, working through a number of leading system integrators. The company’s contact center, unified communication and mid-market communication technologies are deployed by leading enterprises in the country.

Avaya and its partners are currently engaged in a number of digital transformation projects, building mobile-enabled engagement environments across many key services-based sectors. With a number of recent networking infrastructure projects won in the hospitality and retail sectors, Avaya aims to help build a smart foundation for the country’s most promising non-hydrocarbon industries. These projects will help the businesses provide better security through highly reliable CCTV networking, expand indoor and outdoor wireless connectivity and provide a foundation on which new smart services can be quickly developed and effortlessly deployed in the future.

Quotes:

“As Qatar goes this a phenomenal digital transformation, it is an honor for us and our technology partners to be accelerate change with proven technology combined with superior consultancy and project management skills. By investing in a direct and strong presence, we bring to Qatar businesses choice to invest in an effortless transformation supported by a large number of experienced and trusted partners. We are working around the clock to bring choice, enhance competition and consequently, advance the value and outcomes of technology investments in the country.”

Ziad Halwani, Avaya, Regional Sales Leader Qatar & Levant

“This strategic move is aimed at building a strong ecosystem that supports the private and government organizations and enables them to reach the goal of positioning Qatar positioning as a leading business destination. It is our honor to contribute to Qatar’s growth and development in line with the 2030 National Vision and to be associated with such large scale projects especially those related to FIFA 2022”.

Mohammed Areff, Managing Director, Avaya, Levant, GCC & Pakistan.

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