Details:

• Hands-on experience with Windows OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Familiarity with remote desktop applications and help desk software.
• Ability to provide step-by-step technical help, both written and verbal.
• Additional certification in Microsoft, Cisco, VMware or similar technologies is a plus.
• Troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard.
• Setup and install computers for new hire onboarding’s.
• Experienced in troubleshoot issues on end user computing devices, including desktops, laptops.
• History of working in an Active Directory domain environment.
• Proficient at software installs and troubleshooting.
• Excellent problem-solving and communication skills.
• Technical documentation skills. Shall have knowledge and familiarity of action plans for planned and unplanned changes to the network infrastructure Troubleshoot CCTV Camera Systems
• Support for Restaurant POs system
• Language : Fluent in English speaking is a must. Good at communication and presentation.

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