Details:

Duties and Responsibilities:

• Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved
• Manage operations with passion, integrity, and knowledge while promoting the culture and values of the Silo
• Implement company policies and procedures by developing plans and instructing staff
• Provide direction to shift leaders, and staff to achieve restaurant goals
• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to managers and staff and assess performance on an ongoing basis
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
• Consistently monitor product and staff costs to remain within goals
• Train and coach staff on guest services principles and practices
• Follow the Restaurant policies and procedures, including those for cash handling and safety/security
• Monitor and maintain the POS System
• Develop and implement creative solutions to areas of improvement
• Conduct staff and daily pre-shift meetings
• Assist in any areas of the restaurant when staffing constraints require
• Identify employee weaknesses and retrain as necessary
• Makes Sure that the staff documents are available and licenses are valid

Requirements and qualifications:

• Minimum of 7 years of experience in a similar role in a fast-paced environment
• Must be flexible with working hours and shifts
• Should be dependable and reliable
• Should be able to exercise utmost good faith and have an exceptional organization as well as leadership skills.
• Should have excellent interpersonal communication skills
• Should at least be multilingual (English and Arabic preferred)
• Candidates should be locally available within Qatar.

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