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Posted On: 28 September 2022 07:10 pm
Updated On: 18 December 2022 06:56 pm

[UPDATED] Hayya service centre to open at Ali Bin Hamad Al Attiyah Arena from 1 October 2022 until 23 January 2023

Cassandra Pallagud
Cassandra Pallagud
Content Writer
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Hayya service centre ali bin hamad al attiyah arena 1 october 2022 23 january 2023

[UPDATED] 18 December 2022

The Supreme Committee for Delivery & Legacy announced on 18 December 2022 that the Ali Bin Hamad Al Attiyah Arena Hayya service centre will be open until 23 December 2022.


The Supreme Committee for Delivery & Legacy (SC) has announced the opening of a Hayya service centre from 1 October 2022 until 23 January 2023 to assist fans attending this year’s FIFA World Cup™.

Located at Ali Bin Hamad Al Attiyah Arena, the service centre will provide face-to-face support for fans with Hayya Card inquiries. Fans will also be able to print their cards at the facility. The centre will be open from 10 am to 10 pm daily and 2 pm to 10 pm on Fridays.

The Hayya Card is mandatory for all FIFA World Cup Qatar 2022™ ticketholders. It will provide access to stadiums and free public transport on match days during tournament time.

The Hayya Card will also act as an entry permit to Qatar for international fans.

International fans entering Qatar for the tournament will be receiving a separate entry permit along with their Hayya Card which will allow them to enter Qatar starting from 1 November 2022.

Those with approved International Hayya Cards will be receiving the entry permit to their registered email addresses. The entry permit will be a PDF document which will state the entry and exit dates, along with personal details.

The Supreme Committee for Delivery & Legacy has confirmed that the last date to enter Qatar with a Hayya entry permit will be 23 December 2022 and the last date to exit will be 23 January 2023.

The entry permit will be a requirement for international visitors regardless of purpose and will be the only means to enter from 1 November 2022 till 23 December 2022.

The regulation is also applicable to GCC nationals and GCC residents.

Hayya card service center
Image credit: Press release

Saeed Al Kuwari, Hayya Operations Director, SC:

“Thousands of fans have successfully applied for their Hayya Card, with the vast majority enjoying a smooth application process. The service centre will provide issue resolution for fans – both in the lead-up to the tournament and during the entire World Cup.”

Hayya Card applications can be made online or via the ‘Hayya to Qatar 2022’ mobile application, which is available via the iOS App Store, Google Play, and Huwaei App Gallery. Applicants must have a valid match ticket number and upload their personal details, passport photograph, and accommodation information.

The SC has also organized a series of webinars to explain the Hayya Card process.


Source and cover image credit: Supreme Committee for Delivery & Legacy