FIFA Mobile Ticketing App now available for download

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FIFA Mobile Ticketing now available for download

According to FIFA, all successful ticket applicants who have purchased tickets online at FIFA.com/tickets during the Sales Phase (1), Sales Phase (2), and Last Minutes Sales phases will have their tickets delivered as mobile tickets.

The FIFA World Cup Qatar 2022™ mobile ticket application called "FIFA World Cup 2022™ Tickets" can now be downloaded where ticket holders can access their tickets. Through this mobile app, ticketholders may send tickets to their guests so that they may be able to access the stadium on a match day, among other functionalities.

Accessing tickets through the FIFA World Cup 2022™ Tickets app:

Open the application and log in using your FIFA Ticketing account credentials. If you are not the main applicant and don’t have a FIFA Ticketing account, you will need to create one by using the email address to which the main ticket applicant will send you the ticket(s).
Fill in the registration form and include your personal data.
Confirm the email address entered by confirming its availability through the registration code that will be sent to your email address.
You are now logged in. You can always access your ticket(s) for the FIFA World Cup Qatar 2022™ from the burger menu on the top left corner of your screen by clicking on the section “My Tickets”.

Notes:

FIFA Ticketing will inform you once your mobile ticket(s) are ready to be downloaded.
If you are a holder of tickets for several matches at the FIFA World Cup Qatar 2022™, tickets may be delivered to you at different times.
All tickets purchased through the FIFA Official Ticket Resale Platform will be delivered as mobile tickets on the Official FIFA World Cup 2022™ mobile ticketing app.
Ticket holders must be at least 16 years of age to register for the Official FIFA World Cup 2022™ mobile ticketing app.

Changing the guest names of the match tickets through the FIFA World Cup 2022™ Tickets app

The "Change guest" option allows a ticket applicant to change the details of one of the guests he/she had previously submitted. Once this is done, the main applicant has two options: either keeping his/her guest(s) tickets for a given match on his/her mobile ticketing app or clicking on "Send your ticket(s)" to send the ticket to their guest(s). By doing so, the guests will see the tickets assigned to them in their own Official FIFA World Cup 2022™ mobile ticketing app.

Sending tickets to guests through the FIFA World Cup 2022™ Tickets app

The "Send your ticket(s)" means that the main applicant chooses to send
the ticket(s) to their guest(s) for them to see and access on their own FIFA World Cup 2022™ mobile ticketing app. The sending of tickets happens by inserting the email address(es) used by the guest to register for the Official FIFA World Cup 2022™ mobile ticketing app.

Notes:

Guests who have not downloaded the Official FIFA World Cup 2022™ mobile ticketing app will receive an email inviting them to download the app and create an account to access their tickets.
Guests who have already downloaded the Official FIFA World Cup 2022™ mobile ticketing app and created an account will receive an email as well as a notification on the app.
If tickets have already been sent to a different guest, they will have to return the tickets to your phone before you can allocate them to a new guest.
As the main ticket applicant, you cannot send any tickets allocated to your use to a different person. You are only entitled to send the ticket(s) from your original guest(s) to another guest(s).

Accessing stadiums with the FIFA World Cup 2022™ Tickets app

Please note, that in the instance that you, as main applicant, keep your guest's tickets on your phone, they will have to access the stadium with you as a group. If a ticket is allocated in a different block of the stadium, then the ticket holder needs to scan his/her ticket on the respective gate to access the stadium. In this case, please consider sending the ticket to your guest before the match.

Before going to the stadium, you should ensure that you have your mobile fully charged, your Bluetooth enabled (for Android OS in addition, please enable "Location Services" in "Privacy settings"), and your App notifications activated.

Once you arrive at the stadium, open the Official FIFA World Cup 2022™ mobile ticketing app. Your ticket will be activated via Bluetooth, no internet connection is required at this stage; then a QR code will be displayed on the mobile ticket. Finally, scan your mobile ticket at the entrance and make your way to your seat.

Physical tickets

All tickets purchased over the counter at the FIFA Main Ticketing Centre (Doha Exhibition & Convention Center – DECC) as of 18 October or at the Ticketing Centre (Ali Bin Hamad Al Attiyah Arena - ABHA Arena in Al Sadd) from a date that will soon be communicated in FIFA.com/tickets during the Last-Minute sales phase will be delivered as paper tickets, in-person directly after completing the ticket application process and paying for tickets. Please treat your tickets with care and keep them safe at all times as duplicate tickets will not be issued.

For further ticketing information and updates on tickets to the FIFA World Cup Qatar 2022™, you may visit FIFA.com/tickets.