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Posted On: 6 June 2022 04:00 pm
Updated On: 10 December 2022 05:45 pm

How to apply for Hayya Card or Fan ID

Fareeha Imtiaz
Fareeha Imtiaz
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How to apply for Haaya card

Have you purchased tickets for the FIFA World Cup Qatar 2022™ yet? After buying tickets, you need to apply for a Hayya Card, as it a mandatory requirement to be able to attend matches.

Hayya Card - Entry Permit

International fans entering Qatar for the tournament will also receive a separate entry permit along with their Hayya Card which will allow them to enter Qatar starting from 1 November 2022.

The entry permit will be a PDF document stating the entry and exit dates, along with personal details.

The Supreme Committee for Delivery & Legacy has confirmed that the last date to enter Qatar with a Hayya entry permit will be 23 December 2022, and the last date to exit will be 23 January 2023.

The entry permit will be a requirement for international visitors regardless of purpose and will be the only means to enter from 1 November 2022 till 23 December 2022.

The regulation is also applicable to GCC nationals and GCC residents.

Services that the Hayya Card will entitle you to

The Hayya Card will also provide a number of benefits, including free public transport for ticket holders on match days.

  • Entry to Qatar (International fans) - will serve as a visa
  • Doha Metro
  • Public Buses
  • Tournament Buses
  • Trams
  • Smart journey planning via the "Hayya App"

Rejected/incorrect applications:

  • In the case of a rejected application, you have the facility of making two further applications by providing the application data again and other additional information communicated to you.
  • In the case of incorrect application data entered, you will have to await a response to your initial application prior to submitting another application with the correct data.
  • Your application may be amended via the Hayya portal. However, you cannot amend an application which is in progress.


  • Hayya Card is not required to purchase match tickets or to book accommodation.
  • The guideline given is subject to change as and when announced by the Supreme Committee for Delivery & Legacy (the organising committee of the FIFA World Cup in Qatar).
  • The application process will need to be done ahead of time to ensure you are able to attend a match.
  • Previously used user accounts will not be transferrable and a new account will have to be created specifically for the World Cup 2022.

    Your step by step guide:

    how to get hayya card fan id
    Image Credit: Qatar 2022

    Step 1: If you're attempting to apply for the Hayya Card from the Qatar 2022 website, your access to the portal will be through the relevant section as shown below or else directly visit Hayya Qatar 2022 portal.

    Everything you need to know about the Hayya card
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      Step 2: Proceed to the application form by clicking on Apply For Hayya.

      How to get hayya card fan id
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      Step 3: Enter match ticket details to validate your ticket. Currently, match tickets are mandatory to apply for the Hayya Card-further information regarding non-ticket holders is yet to be released.

      How to get hayya card fan id
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      Step 4: Depending on your ticket type fill in the information as shown in the screengrab above. If you have purchased a "Match Hospitality" package from FIFA, you would enter the unique order number pertaining to that.

      How to get hayya card fan id
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      Step 5: Enter application information (upload personal photo and passport, click applicant type)

      How to get hayya card fan id
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      Step 6: Enter Passport Number, Date of Birth and other details as shown in the screengrab above.

      How to get hayya card fan id
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      Step 7: You will then need to enter your contact details, finalize your details and submit your application.

      Post-application submission:

      • Once the application is processed you will receive an email regarding the status of your application confirmation - approved, pending, or rejected.

      How long does Hayya Card approval take?

      • Local fans (residents) - up to 3 days
      • International fans - up to 5 days

      How to receive the Hayya Card?

      • Upon approval, the digital Hayya Card will be available via the Hayya App - Important for international fans.
      • Download the Hayya Card App: iOS | Android
      • Local fans can opt for the physical Hayya Card which can be collected at the designated service centre at Ali Bin Hamad Al Attiyah Arena and Doha Exhibition and Convention Centre.

        Non-negotiable conditions:

        • Hayya Card may not be given, sold or transferred to any person or organization that is not authorized by the Supreme Committee of Delivery and Legacy.
        • Complete adherence to requirements of the operator of relevant stadium at the time of accessing.
        • Failure to comply with requirements could deny you access to the stadium.

        Termination or Cancellation of Hayya Card/service:

        • Failure to comply with any terms and conditions could lead to termination or suspension of the Hayya Card or services.

        Hayya Card application for a dependent

        How to apply for Hayya Card or Fan ID
        Image Credit: Qatar 2022

        A Hayya Card holder may apply for a Hayya Card for dependents under the age of 18 or even dependents over the age of 18 who may have some disabilities or are just unable to apply for it.

        How to apply for Hayya Card for dependents

        The dependent Hayya Card can be applied for via the Hayya portal.

        1. Before applying for a dependent Hayya Card, the individual Hayya Card process should be complete.
        2. Once the individual application is complete, an 'Add Dependents' link should appear.
        3. Dependent details (personal details, photo, address) can be added via the link.
        4. 'Review & Submit' once dependent details are added.

        Note: Hayya Cards can be applied for up to 10 dependents under the age of 18.

        Hayya with Me (1+3) - International Hayya Card holders + 3 non-ticketed fans

        Those with an approved International Hayya Card can invite 3 fans to Qatar who do not have match tickets.

        Criteria to avail of the service:

        • The feature only applies to approved Hayya Card holders aged 18 or above who applied using a FIFA World Cup™ ticket number
        • The non-ticketed fans applying through a Hayya with Me (1+3) voucher can be of any age.
        • They must hold a valid passport and cannot be Qatar ID holders.
        • They must also confirm their accommodation in Qatar during the tournament.

        Can invited non-ticket fans enter Qatar for free?

        • Each Hayya with Me (1+3) applicant will need to pay a non-refundable QR 500 fee. The charge will not apply to children under 12.

        Steps International Hayya Card holder should follow to avail Hayya with Me (1+3)

        1. Select ‘My Hayya’ and click ‘Action’
        2. Select ‘Hayya with Me’
        3. Holder will see three voucher codes
        4. Voucher codes should be given to non-ticketed applicants

        The Hayya with Me (1+3) applicant should follow these steps:

        1. Apply for Hayya Card
        2. From ‘Applicant Category’, select ‘Hayya with Me Voucher’
        3. Enter voucher code
        4. Select ‘Validate my Voucher’
        5. Accept terms, review and submit

        How to apply Hayya Card for non-ticketed fans

        NOTE: The Hayya Card for non-ticketed fans does not apply to Qatar ID holders/Qatar residents. Non-ticketed fans are required to arrange accommodation to be able to complete their Hayya Card application.

        1. Apply for Hayya Card
        2. From 'Application Category', select 'Early December Hayya (Non Ticketed)'
        3. Fill up the necessary details, including passport details and a copy of your passport and a passport photo
        4. Review the application and submit
        5. Accept terms, review, and submit
        6. Pay the entry fee of QR 500
        7. Confirm accommodation

        Queries or concerns regarding the Hayya Card can be directed to:


        Source: Supreme Committee For Delivery & Legacy

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