Hamad International Airport (HIA) would like to advise its passengers departing during the Eid Al-Adha holiday period to check-in online and arrive 3 hours prior to their flight to ensure a smooth travel experience. Please note that it is essential for departing passengers to present the green health status on their EHTERAZ application or a negative PCR certificate issued no more than 72 hours to enter the terminal building. HIA’s self-service check-in and bag-drop facilities are also available, which allow passengers to check-in, print their boarding passes and bag tags; tag their bags; and drop them at the bag drop swiftly before proceeding to border control.

For the convenience and safety of departing and returning passengers, access to the arrival and departure terminal building is restricted to travelling passengers only. Kindly conduct pick-ups and drop-offs at the short-term car park and avoid using the curbside.

HIA recommend passengers to keep themselves updated on the travel requirements of the country they are travelling to for a smooth check-in process at HIA. Passengers are reminded that check-in closes sixty minutes prior to departure time.

During security checks, passengers are requested to ensure that they are not carrying any prohibited items such as liquids, aerosols, and gels, and to pack any liquid containers in a clear, re-sealable plastic bag with each being 100ml or less. Electronic items larger than mobile phones need to be removed from bags and placed in trays for X-ray screening. Small vehicles powered by lithium batteries, such as hoverboards, are prohibited for carriage. Passengers are also advised to minimise travelling with pets due to the holiday peak time. Bag Wrap facilities are also available at HIA’s terminal.

Passengers departing from HIA are advised to download the ‘HIAQatar’ mobile app available for both Android and iPhone for updates and to assist making the passengers journey more seamless with real-time information about flight status, baggage claim, time, and direction to boarding gates and food, beverage and retail offers from Qatar Duty Free (QDF).

All arriving passengers terminating in Doha must register and upload all required documents on the following website www.ehteraz.gov.qa. Following this application, all Doha terminating passengers will be issued a Travel Authorisation, which is required to be presented to the airline at the point of departure to be allowed to fly to Qatar. Additional information can be found on the MOPH website: https://covid19.moph.gov.qa/EN/travel-and-return-policy/Pages/default.aspx

Please follow the signage in the terminal or ask our staff for assistance to make your arrival process simple. A reminder that all travelling passengers must wear face masks at all times, maintain physical distance and follow all safety guidelines present at the airport for their safety.

Source: Press Release

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