In a video, Ooredoo’s CEO Sheikh Mohammed Bin Abdulla Al Thani talked about the recent network outage and the compensation that the telecommunications operator is giving to its customers.
Sheikh Mohammed Bin Abdulla Al Thani said: “I would like to offer my apologies on behalf of all Ooredoo employees to our valued customers for the problems that occurred over the past few days, which affected mobile services. We realise how communication has become a cornerstone of our lives, and that’s why we worked hard, day and night, and didn’t settle until the issue was resolved once and for all, by the grace of Allah.”
✨🔴🤩👏🏼— Ooredoo Qatar (@OoredooQatar) November 12, 2020
Thank you for your patience and loyalty. We’re removing 50% of the monthly charges for all postpaid customers – Shahry, Qatarna and Data plan - on their November bill, while our Hala customers have been given 500 Flexi points to use until the end of November.#Ooredoo pic.twitter.com/da98OL0pdR
In return for its customers' patience and loyalty, Ooredoo also announced that they are removing 50% of the monthly charges for all postpaid customers – Shahry, Qatarna and Data plan - on the November bill. Hala customers meanwhile have been given 500 Flexi points to use until the end of November.
Source: Ooredoo Qatar
Cover image source: Ooredoo Qatar
There are multiple advertising possibilities with the ILQ network, drop us an e-mail at [email protected] for inquiries!
If you have anything you want to share with us, send us an e-mail at [email protected]!
Want to send a tip? Drop us an e-mail at [email protected], anonymity is guaranteed!
You have successfully registered your account!Please confirm your e-mail address by clicking on the URL sent to you.The e-mail usually arrives in 5-10 minutes.
Salam! Welcome to our brand new site! Looking good huh?
We’ve got loads of cool new features and to help make sure your account is secure, you’ll need to reset your password the first time you log in.
New to ILQ? What are you waiting for? Sign up!
How ajeeb was that!? Thanks for contributing to our community! Your post will appear after we take a quick look!