Since COVID-19 cases are increasing on a daily basis, patients are reluctant to visit hospitals and in-person consultations have become almost impossible. To mitigate the risk of spreading this deadly disease further, Meddy.com, the largest booking platform in Qatar, has introduced a telemedicine solution where patients suffering from any sort of affliction can virtually carry out their appointments over video calls and get consultations from the comfort of their homes. Doctors, on the other hand, can also stay up to date with the conditions of their current patients and find potential cases to solve with absolute ease.
Founded in 2016, Meddy has already taken 60+ doctors from 15+ specializations who speak 12 different languages in Qatar on board, so that the patients can have the widest range of telemedicine options to choose from, based on their needs. The tele-visit requires only a good internet connection. Patients do not have to wait in long queues to get an appointment, and they can easily reschedule should something come up. The quick booking service connects patients with doctors within seconds over crystal-clear audio and high-definition video, so the evaluation, diagnosis, and prescription can take place promptly.
Meddy does not compromise on the privacy of its patients. While many clinics are offering video calls with doctors over VOIP apps, they are unknowingly risking patient data because they are not designed for healthcare use. Whereas, Meddy is built to uphold patient confidentiality and provide top-notch security to both the doctors and the patients. It uses a P2P (peer-to-peer) connection, which is a secure line that encrypts all video calls and sensitive information without storing any patient data. In addition to this, Meddy’s telemedicine tool is HIPAA (Health Insurance Portability and Accountability Act) compliant and abides by all the regional and international guidelines, hence, offering a safe solution for its users.
One of the key features that make Meddy’s telemedicine solution stand out of the crowd is its easy-to-understand interface that does not require any pre-installation or software to run. This end-to-end SAAS (software as a service) solution for the clinics makes it easy for doctors to virtually treat their patients.
“The medical industry has been propelled into the use of telehealth due to current circumstances, however, the shift is long overdue. Meddy has developed a sophisticated telehealth platform that has allowed Rayhan Medical Complex to meet the high demand for accessible quality care during these complicated times,” says Dana Habayeb (دانا حبايب), Head of Business Development & Marketing at Rayhan Medical Complex
The entire process, from scheduling an appointment to attending it, is a breeze. The patient has to visit Meddy.com, choose a doctor that offers tele-consultation, upload his Qatari ID and insurance, and make a secure online payment. Both the patient and the doctor receive an SMS link to the call ten minutes prior to the virtual consultation.
“The outbreak has drastically changed the patient-doctor relationship and we at Meddy want to bridge that gap. Healthcare services should be available to you no matter where you are,” says Abed Alkarim Khattab (عبد الكريم خطاب), COO at Meddy. “We want you to stay inside, free from the clutches of the virus, and still, get the best guidance and treatment you deserve.”
Telemedicine by Meddy is well on its way to becoming a beacon of wellbeing for the healthcare community in these chaotic times.
About Meddy (Qatar)
Founded in 2016, the largest doctor booking platform in Qatar – with over 200,000 monthly users – Meddy.com helps patients find the doctors best suited to their needs, based on a wide array of filters and reviews, and book appointments with them. Meddy works with major healthcare providers in the country including Al Ahli Hospital, Al Emadi Hospital, Royal Medical Center, Rayhan Medical Complex, Al Wehda Medical Center, West Bay Medicare, Marble Medical Center, among others. The platform is available on iOS, Android, and Web.
Meddy also helps clinics improve their online presence and acquire new patients with a suite of products for them and their marketing teams to manage bookings, patient reviews, and analytics. The company has facilitated more than a hundred thousand bookings to date, drastically increasing profitability for practicing providers in Qatar by drawing new patients to them and enhancing the patient experience. Their healthcare blog – Hakeem – provides patients in Qatar quality content on various healthcare topics.
Meddy currently operates in Qatar and the UAE with plans to expand to the rest of the GCC in the near future. Meddy is a 500 Startups portfolio company. They were tenth in the Forbes Middle East’s 2017 “50 Startups to Watch in the Arab World.” Meddy was also named 2016 Tech Startup of the Year; Startup of the Year at the 2016 Qatar Enterprise Agility Awards; and ICT Exporter of the Year at the 2018 Qatar IT Business Awards.
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