Mowasalat has installed the first Ticket Vending Machine (TVM) at the main bus station in Al Ghanem which offers top-ups for Karwa smart cards used by bus passengers. The machine has been put up as a pilot project to assess customer response. A study is underway to assess the need for introducing the service in other areas of the country, Mowasalat said yesterday. Only top-ups are now available at the TVM. However, the study will explore the possibility of adding a new feature that will enable sale of new cards and payment through credit cards. The TVM is a user-friendly smart device to recharge smart cards on a 24/7 basis, providing fast and secure top-up transactions. The touch-screen is easy to use and the device offers voice assistance to customers undertaking the transactions. The machine can operate in temperatures in the range of -10°C to 70°C. The machine accepts QR1, 5, 10, 50 and 100 notes without a limit to the total amount. Since the machine does not have a refund feature, customers have been advised to pay only the amount to be used. The TVM operates in two languages — Arabic and English — and the addition of more languages will be considered in future if needed, the company said. Source : Qatar Chronicle

Follow us on our social media channels: @ILQlive @ILQlive @ILoveQtr ILoveQatar