Note: We'll keep on updating this article from time to time once we get the heads up from the establishments included and yet to be indcluded on the list. If you're unsure of the timings, we urge you to contact the establishments directly.
All emergency and inpatient services across HMC's network of hospitals will continue to operate as normal, 24-hours a day, seven days a week.
The changes to operating hours affect some services delivered remotely via the national COVID-19 helpline number: 16000.
COVID-19 helpline during Ramadan will operate 24 hours a day, seven days a week.
HMC Urgent Consultation and Mental Health Helpline during Ramadan will operate from 8 am to 1 pm and 8 pm to 1 am, from Saturday to Thursday, and from 8 am to 1 pm on Fridays.
To access the service: call 16000, select language, select 3 for HMC, then select 1 for HMC Urgent Consultation.
HMC Pharmacy Medication Delivery will operate during Ramadan from 8 am to 2 pm, Saturday to Thursday (closed on Fridays).
All Emergency Departments, Pediatric Emergency Departments, and inpatient services across HMC's network of hospitals will continue to operate as normal, 24-hours a day, seven days a week.
Blood Donor Center next to Hamad General Hospital will operate from Sunday to Thursday from 8 am to 1 pm and 6 pm to 12 midnight. While the New Blood Donor Center opposite Outpatient Department next to Surgical Specialty Center will operate from 6 pm to 12 midnight, Sunday to Thursday.
Blood Donor Center at Al Wakra Hospital will operate from 8 pm to 12 midnight, Sunday to Thursday. Blood Donor Center at Al Obaib Health Center will operate from 8 pm to 12 midnight, Sunday to Thursday.
Nesma'ak Customer Service helpline, 16060, to operate from 7 am to 10 pm Sunday to Thursday and 10 am to 4 pm on Fridays and Saturdays.
Working Hours of Medical Commission, Birth Registration During Ramadan
The Medical Commission will be open for the public during the month of Ramadan from 9 AM to 1 PM during the official working days, as a number of necessary organizational measures were taken, including organizing the appointments registered in the websites of MOPH and "Hukoomi" to avoid crowds while committing to implementing all preventive measures.
24/7 virtual healthcare service
Outpatients are not allowed unless an emergency. However, virtual healthcare services have been developed to ensure the safety of everyone by allowing patients to schedule an appointment with healthcare by dialing 16000 to have a virtual consultation with their healthcare provider, receiving medical advice, sick leave, and get their medicine delivered to their doorstep.
16000 will also continue to provide a 24/7 call center service for all inquiries in relation to the COVID-19.
Phone: (+974) 4439 5777
The Ministry of Health announces working hours at the Medical Commission in the month of Ramadan from 9 am to 1 pm during official working days.
The Sidra Medicine Outpatient Clinic (OPC) services will operate on weekdays during Ramadan:
The main hospital and Emergency Services:
Phone: 4003 3333
Saturday to Thursday: 9:00 am to 5:00 pm; 8:00 pm to 12 midnight
Phone: +974 4020 6336
Saturday – Thursday: 8:00 am to 2:00 pm & 4:00 pm to 10:00 pm
Friday: 7:00 am to 11:00 am & 2:00 pm to 10:00 pm
Phone: +974 4441 8441; WhatsApp: +974 5501 5882
Emergency Service: open 24/7
Out-Patient Department Timings – Doctors are available from 09:00 am – 3:00 pm and 8:00 pm – 12 midnight (Saturday - Thursday)
Friday: Emergency Service only
Phone: +974 4499 2444
Sunday to Thursday: 9:00 am - 1:00 pm
• Al Mirqab Branch
• Umm Lakhba Branch
• Salwa Branch
• Al Khor Branch
• Wakrah Branch
• C- Ring Road Branch
Open Sunday to Thursday
C Ring road branch: 9 am to 1 pm
Near Landmark branch: 9 am to 1 pm
Lusail branch: 9 am to 1 pm
Main Branch (Grant Hamad Street): 9 am to 1 pm
C Ring road branch: 9 am to 1 pm
Al Rayyan branch: 9 am to 1 pm
Al Sadd branch: 9 am to 3 pm
Branches Banking Hours
Sunday to Thursday
|Main||9.00 AM – 1.00 PM||off||off|
|Bin Omran||9.00 AM – 1.00 PM||off||off|
|D-Ring Road||9.00 AM – 1.00 PM||off||off|
|Old Airport||9.00 AM – 1.00 PM||off||off|
|Al Khor||9.00 AM – 1.00 PM||off||off|
|Wakra||9.00 AM – 1.00 PM||off||off|
|Messaeed||9.00 AM – 1.00 PM||off||off|
|Al Rayyan & Aswaq Maither||9.00 AM – 1.00 PM||off||off|
|Corporate||9.00 AM – 1.00 PM||off||off|
|Museum||9.00 AM – 1.00 PM||off||off|
|9.00 AM – 1.00 PM||off||off|
|Al Ruwais||9.00 AM – 1.00 PM||off||off|
|Dukhan||9.00 AM – 1.00 PM||off||off|
|Mirqab||9.00 AM – 1.00 PM||off||off|
|North Gate Mall||9.00 AM – 1.00 PM||off||off|
|Salwa Road||9.00 AM – 1.00 PM||off||off|
Open Sunday to Thursday
Al Hilal: 9 am to 1 pm
Al Wakrah: 9 am to 1 pm
Al Sadd: 9 am to 1 pm
Al Khor: 9 am to 1 pm
Sunday to Thursday: 9:00 am to 1:00 pm
Working Hours: Sunday to Thursday
Al Sadd Branch( Al Sadd Sports Club): 9:00 AM – 1:00 PM, 1:30 PM – 5:00 PM
Grand Hamad Branch: 9:00 AM – 1:00 PM
Bin Omran Branch: 9:00 AM – 1:00 PM
Al-Rayan Branch( Al Shafi): 9:00 AM – 1:00 PM, 1:30 PM – 5:00 PM
Freej Sharq Branch: 9:00 AM – 1:00 PM, 1:30 PM – 5:00 PM
North Gate Branch: 9:00 AM – 1:00 PM, 1:30 PM – 5:00 PM
QNB Salwa Road (Ain Khalid): 9:00 AM – 1:00 PM
Sheraton Branch: 9:00 AM – 1:00 PM
Al-Khor Branch: 9:00 AM – 1:00 PM
C- Ring Cards Center: 9:00 AM – 1:00 PM
Phone: +974 4440 7777
Sunday - Thursday: 9 am - 1 pm
The following branches are open
- Grand Hamad Street
- Bin Omran
- Al Khor
- Al Rayyan
- Corporate (Grand Hamad Street) Working Hours:
Timings: Sunday to Thursday - 09:00 - 1:00
Following the Supreme Committee for Crisis management decision, malls across Qatar will be temporarily closed as a precautionary measure until further notice. However, access to essential services and supplies will be available throughout this time. Hypermarket, Pharmacies, Clinics, and food outlets offering delivery service will remain open.
Saturday to Thursday, from 9:00 am until 12:00 midnight
Friday, from 9:00 am until 11:00 am then open again at 12:30 afternoon until 12:00 midnight.
Phone: 4011 9111
Hypermarket: Every day, 8:00 am to 12 midnight
Department store: 8:00 am to 1:00 pm (Sunday to Thursday)
West Bay, Doha Festival City, The Pearl: 8:00 am to 11:00 pm (weekdays); 8:00 am to 12 midnight (weekends) closed during Friday prayer time
Monop' Al Sadd & The Pearl: Open 24/7
Saturday to Thursday: 8:30 am to 1:00 am
Friday: 8:30 am to 12 midnight
Daily from 9:00 am to 1:00 am
Daily 24 hours
Carrefour: 9:00 am to 12 midnight (Saturday to Thursday), Friday- 9 am to 11 am, 12:30 pm to midnight
Kulud Pharmacy and Boots Pharmacy: 10:00 am to 4:00 pm, 7:30 pm to 12 midnight
SAC Medical Centre: 12 noon to 2 pm, 8 pm to 12 midnight (Saturday to Thursday), Friday- 1 pm- 3 pm, 8 pm to 12 midnight
Ooredoo: 10 am to 3 pm, 8 pm to 11 pm
Vodafone: 10 am to 3 pm, 7:30 pm to 12 midnight
Telecommunications: Sunday to Thursday 9:00 am - 2:00 pm; 7:00 pm - 12 midnight
Pharmacy: 9:00 am - 1:00 am
Restaurants: Iftar - 1:00 am
Hypermarket & Pharmacies: Sunday to Wednesday: 9 am to 11 pm
Thursday to Saturday: 9 am to 12 am
Food & Beverage: Various restaurants are offering home delivery only from Iftar time until 2 am
From 9 am to 2 pm (Sunday to Thursday)
Different government services are available online through websites, apps, or hotline. For example, the Ministry of Interior (MoI) is simplifying its service-delivery channels and procedures through `Metrash2’, a handy app that allows you to apply for and obtain over 100 government E-services. Read here to know how to use the Metrash2 app.
If you want to submit a labour complaint to the Ministry of Administrative Development, Labour and Social Affairs (MADLSA), click here to know the details.
Click here to see all the hotline and contact information that you need during the coronavirus outbreak.
8:00 am to 11:55 pm
Phone: + 974 4411 8850
8:00 am to 4:30 pm
7:00 pm to 2:00 am
Phone: +974 4441 1866
9:00 am to 2:00 pm
7:30 pm to 1:00 am
Phone: +974 4038 5606
8:00 am to 8:00 pm; closed on Fridays
Phone: +974 4417 1560
10:00 am to 2:00 pm
7:30 pm to 9:30 pm
Phone: +974 3070 1125; +974 4487 1642
8:00 am to 7:00 pm (closed on Fridays)
Phone: 4498 9620 / 4421 6405
(Written by Darlene Madrid and Khadiza Begum)
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