Qatar Airways on Monday, 20 December 2021, issued legal proceedings against Airbus in the Technology and Construction division of the High Court in London over the quality of surface issues on its A350 widebody aircraft.
In a statement, Qatar Airways said:
"We have sadly failed in all our attempts to reach a constructive solution with Airbus in relation to the accelerated surface degradation condition adversely impacting the Airbus A350 aircraft. Qatar Airways has therefore been left with no alternative but to seek a rapid resolution of this dispute via the courts."
Read: Airbus has made a large dent in our wide-body operations: Qatar Airways CEO Akbar Al Baker
Qatar Airways currently has 21 A350 aircraft grounded by the condition, and the legal proceedings have been commenced to ensure that Airbus will now address legitimate concerns without further delay. We strongly believe that Airbus must undertake a thorough investigation of this condition to conclusively establish its full root cause. Without a proper understanding of the root cause of the condition, it is not possible for Qatar Airways to establish whether any proposed repair solution will rectify the underlying condition.
The statement said Qatar Airways' number one priority remains the safety of its passengers and crew.
According to a news report by Reuters, the Qatar Airways Group CEO Akbar Al Baker has urged Airbus to admit that it has a "problem with flaws on the surface of its A350 jets". Al Baker has said that Qatar Airways would not be buying the A350 freighter planes from Airbus anymore and will be dealing with Boeing instead.
Source: Qatar Airways
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