The Licensing Department of The General Directorate of Traffic, in collaboration with the General Directorate of Information Systems, has just launched two new traffic violations-related services for the public through the Metrash2 application.
The first service allows the public to challenge/contest registered traffic violations against them through Metrash2.
Note: A violation cannot be contested if the fine is already paid or if it has been contested already once.
All types of traffic violations, whether they are recorded manually, by speed radars or surveillance cameras can be challenged/contested using this service.
This service enables the public to report traffic violations on public roads and other places by using the “Communicate with us’ option on Metrash2.
All kinds of traffic violations can be reported.
In addition, there is also an automated response system launched recently by the Directorate on its public service number of +974 234 4444, where the public can inquire about traffic violations, driving licenses, vehicles and number plates, technical examination, service for people with disabilities, traffic awareness, traffic patrols and traffic investigations through this number. It works 24/7 and calls are received in Arabic and English.
Have you downloaded Metrash2 yet? Are you happy with its services? What do you think of these new services? Are they helpful. Do let us know your thoughts in our Comments section. Like and share the article - it keeps us going!
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