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Posted On: 17 June 2009 08:51 am
Updated On: 12 November 2020 02:09 pm

MoI gathers public opinion on traffic law

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The Ministry of Interior has launched a survey to get feedback from nationals as well as expatriates about traffic law No.19/2007. The Total Quality Department (TQD) of the Traffic Department started collecting the views of the public at the headquarters of the department on Monday. A specially set up survey team is distributing a questionnaire comprising 18 questions to gather the opinion of members of the public about the traffic rules and their level of satisfaction with them. Lieutenant-Colonel Hazza Mubarak Thirhab Al Hajeri, Director of TQD, said: “Conducting field surveys to assess the opinion of the general public and its satisfaction with the services rendered by various departments of the Interior Ministry is one of the core missions of our department”. “We have conducted a number of field surveys at all branches of Traffic Department through which we assessed the public opinion on various services rendered by the Traffic Department. The outcome of the surveys was impressive and encouraging as the public expressed its total satisfaction with the high-quality and speedy services delivered by the department,” Colonel Al Hajeri said. He added that the TQD was continuously working with the Traffic Department and other departments under the Ministry of Interior in the field of improving the standard of services provided by each department and developing the skills of the personnel in order to achieve the ambition of the ministry to reach the highest standard in providing services to the public. Colonel Hajeri said the survey, which would continue for two weeks, will evaluate the standard of public awareness about the traffic rules and will note people’s suggestions as well. The new traffic law, which caused some controversies, was implemented to protect the lives and property of the people, he said. Brigadier Muhammed Saad Al Kharji, Director of the Traffic Department, said: “The survey will help the traffic department learn about the views of the general public about the services rendered by the Traffic Department. The department can also collect the valuable suggestions made by the public”.