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Posted On: 6 December 2016 07:22 am
Updated On: 12 November 2020 02:17 pm

ibq’s Continuous Commitment to Customer Service results in more Excellence Awards

Reem Fakhri
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International Bank of Qatar (ibq) has won the “Best Customer Service – Corporate”, “Best Customer Service – Retail”, and “Best Customer Loyalty Programme” awards from The Banker Middle East Industry Awards for the year 2016.

The Banker Middle East Qatar Product Awards provide a benchmark for the financial sector, recognising the most successful and innovative banking solutions. The awards are based on a peer-vote process and nominations are open to banks and financial institutions in nine countries across the MENA region.

“We are proud of our success and growth this year and we believe that Banker Middle East’s recognition is a testament to our focus on customers and the hard work, passion, and dedication of our people”, said ibq’s Managing Director, Omar Bouhadiba. “As expressed in our highly successful brand campaign which focuses on the value of human relations in banking, at ibq, we believe that customers are relationships, names and faces, rather than book entries. So these awards are particularly rewarding to us”, he continued.

Bouhadiba also added: “we thank our dedicated partners for their trust in our innovative rewards programme, thanq. The programme is truly exceptional for its breadth and flexibility, and recognize by the market as such. Giving our customers the maximum benefit, back for their spent, is truly a priority and will remain so.”