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Posted On: 2 May 2010 04:13 pm
Updated On: 12 November 2020 02:10 pm

Auto dealers warned against hiding flaws

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The Consumer Protection Department at the Ministry of Business and Trade has warned automobile dealers of severe punishment if they hide any flaws in the vehicles they are selling. Addressing the media after a meeting with representatives of the leading automobile agencies in Qatar yesterday, Sheikh Jassim bin Jabor Al Thani, the director of the Department, said dealers of any product must immediately inform the competent authorities if any defects are found in their products and recall the stocks from the market. Anyone who violates this directive could face a minimum of two years’ imprisonment and fines ranging from QR10,000 to QR100,000 depending on the seriousness of the case. The penalty can be toughened further if the offence is related to the safety of consumers. Sheikh Jassim said the aim of the meeting was to seek ways of strengthening cooperation between the two sides in the context of recent incidents of technical flaws detected in some brands of cars that led to a recall of the models from the local and international markets. The official stressed that the department was committed to protecting the rights of the consumers as well as the traders and to implementing the provisions of the Consumer Protection Law. “We want to alert the automobile dealers about the need to coordinate with the Ministry of Business and Trade when there are defects found in some models of vehicles. This is necessary to promote consumer confidence in their business and to strengthen the legal framework,” said Sheikh Jassim. He also urged the media to check the facts with the ministry while reporting on complaints about vehicles and product recalls. The dealers have been asked to coordinate with the Consumer Protection Department on such issues so that a joint statement can be issued to confirm or deny any faults in vehicles in Qatar. In this context, Sheikh Jassim appreciated the move taken by the Abdullah Abdul Ghani and Brothers Company in collaboration with the Consumer Protection Department to recall Prado VXL and VX models and the Lexus GX 460, after defects were detected in their controlling system. Commenting on the prices of cars in the local market, the official referred to a report submitted by the Consumer Protection Department to the higher authorities and expressed the hope that action would be taken in this regard.