Primary Health Care Corporation (PHCC) has launched the Patient Triage System in Um Ghwailina Health Centre as part of its strategy to improve the health of the citizens and residents of the country.
Triage was piloted in Abu Nakhla Health Centre in July 2014 and following positive feedback, it has been rolled out on a phased basis at the remaining PHCC health centres. The roll out is due to be completed by August 2016. The service is currently running successfully at Abu Nakhla, Al Gharrafa, Omar Bin Khattab, Al Daayen, West Bay, Al Sheehaniya, Messaimer, Al Rayyan, Al Wakra , Al Shamal and Madinat Khalifa Health Centres.
Under the Triage System, patients who attend the health centre without a prior appointment will be assessed by well trained nurses. Those who need to be treated by a physician without delay will be seen first. The remaining patients, with more routine needs, will be allocated an appointment on the same day or at a later date. Patients returning for the appointment will be getting adequate time with the physician.
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