More than 40 top Retail staff performers of Vodafone Qatar have recently been recognised at a ceremony held at Katara with the presence of Vodafone’s Chief Executive Officer, Mr. Kyle Whitehill, and Customer Operations Director, Mr. Asim Mirza, together with a number of staff representing the company’s Leadership Team.
“IMTIAZ” which stands for “Excellence” has been running at Vodafone Qatar since 2013. The bi-annual event includes a 2-phase competition during which all of Vodafone’s Sales and Retail Stores Staff are evaluated based on a variety of criteria that meet the company’s Commercial targets and The Vodafone Way of doing business at the essence of which lies Customer Obsession, Speed, Trust and Simplicity. The IMTIAZ criteria include: Customer Experience, Revenue and Efficiency.
The event was marked with a host of exciting shows and entertainment where Vodafone employees celebrated amidst much cheer, excitement and surprises.
Sathya Prasad, Head of Consumer Sales and Services at Vodafone Qatar, said: “We’re very happy to be celebrating this important milestone with our Retail colleagues and we’d like to congratulate, not only the top performers, but every single person in this Business Unit for their outstanding and relentless efforts to ensure Vodafone’s success and exceed the expectations of our customers. We’ve crafted the IMTIAZ programme in line with our commitment to honour our People who are a key pillar that drives us forward. Vodafone’s employees are also our Ambassadors and therefore recognising and awarding them is our priority.”
The IMTIAZ competition will continue till March 2016 where the Phase 2 Winners will be announced.
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