Rotana’s President and CEO Omer Kaddouriwas recognizedby Switzerland’s prestigiousLes Roches International School of Hotel Management with an Innovation Award for his outstanding contributions to the hospitality industry. The award was presented at a gala dinner and alumni awards ceremony held on the sidelines of “Breaking Boundaries in Education”, a conference hosted by Les Roches to celebrate its 60th anniversary which brought together global leaders in the hospitality industry.
Kaddouri, a 1986 Les Roches graduate, was recognized for his many initiatives involving the retention and succession plans for Rotana’s talent. One of his major accomplishments is the TAROT Programme (The Accelerated Refinement of Talent), which targets ambitious college or university graduates as well as passionate existing colleagues whom Rotana believes have a bright future. Since graduation, Kaddouri has gained a wealth of experience in various fields of hotel management and has worked with many international chains.
Under the leadership of Kaddouri,Rotana, has aggressively embraced customer-driven smart technology to enhance guest convenience and comfort at its properties, introducing a number of innovative ways that allow guests to use smart devices to speed up the decision-making and booking process while cutting down on administrative tasks related to registration and payments. Guests at several Rotana properties can now check-in online via rotana.com and the Rotana Mobile App, and can also avail of the Tablet Check-In and Check-Out service. Additionally, Rotana has introduced an online Restaurants and Table Management System that centralizes guests’ profiles, allows social media integration, email and SMS reservation confirmations, and integrates with popular restaurant booking sites.
“The measure of our success lies in the exceptional career paths and leadership accomplishments of our alumni,” said Sonia Tatar, CEO of Les Roches Global. “Those awarded represent the best of our school and embody not only the excellence of our curricula but the values we instill in them. Although in very different stages in their careers, they have each demonstrated how to be entrepreneurial, innovative and concerned about those around them. They make us proud.”
Founded in 1954, Les Roches International School of Hotel Management was ranked in 2013 among the top 3 hospitality schools worldwide for preparing students for an international career in hospitality management in a survey conducted by Taylor Nelson Sofres (TNS) Travel & Tourism (U.K.), the world’s largest provider of custom research and analysis. The survey targeted hiring managers from luxury international hospitality companies in 80 countries around the world.
Rotana currently manages a portfolio of over 100 properties throughout the Middle East, Africa, South Asia and Eastern Europe with an aggressive expansion plan in place. Rotana has chosen to acknowledge how precious time is by making all time spent in their range of hotels ‘Treasured Time’. This means Rotana has pledged to understand and meet the individual needs of all guests. In so doing, Rotana has evolved its product brands to include, Rotana Hotels & Resorts, Centro Hotels by Rotana, Rayhaan Hotels & Resorts by Rotana and Arjaan Hotel Apartments by Rotana. Treasured Time. The Rotana promise to you.
Further information on any Rotana property, its brands or reservations can be obtained by visiting rotana.com or by contacting one of the regional sales offices.
About Les Roches International School of Hotel Management
Les Roches International School of Hotel Management is a private Swiss Institution which offers undergraduate, graduate and post graduate programs. Les Roches is accredited at university level by the New England Association of Schools and Colleges, Inc. (NEASC) (www.neasc.org) and offers programs in the fields of hospitality, tourism, events and entertainment management. Nestled in the Swiss Alps at 1,274 meters in the small village of Bluche, just a short drive from the famous ski and golf resort of Crans Montana, Les Roches offers to its international student body a young and dynamic educational environment, perfect to mature and gain experience to start an exciting and diverse professional career. Les Roches students have the possibility to transfer to/from Les Roches branch campuses and affiliated campuses in Spain, China and Jordan.
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