Qatar Airways (QA) announced that it has won three global accolades in the 2020 Airline Passenger Experience Association's (APEX) Passenger Choice Awards
The multi award-winning airline scooped the top global titles for 'Best Seat Comfort', 'Best Cabin Service' and 'Best Food & Beverage', as well as being named a '2020 Five Star Global.
The APEX Passenger Choice Awards and APEX Official Airline Ratings are based on passenger feedback gathered through APEX's partnership with TripIt from Concur, the world's highest-rated travel-organising app.
HE QA Group Chief Executive Akbar Al Baker, said: "To follow our success in the regional Passenger Choice Awards with a further three global APEX accolades is a huge achievement for our airline, and a tribute to the loyalty of our passengers from across the world. "It is also a testament to the standard of Qatar Airways service that we have been awarded the distinction of being named a '2020 Five Star Global Airline' in the APEX Official Airline Ratings.
"As we focus on going from strength-to-strength over the coming year, we look forward to building upon this incredible foundation of success and will continue to set the highest of benchmarks to distinguish us from our competitors." Al Baker added.
In June, the national carrier for the State of Qatar recently also set a new record for a single airline in a region after winning four out of six regional Passenger Choice Awards in the Middle East, including Best Overall Carrier in the Middle East'; 'Best Cabin Service in the Middle East'; 'Best Food & Beverage in the Middle East; and Best Seat Comfort in the Middle East'.
APEX Chief Executive Officer, Joe Leader, said: "For the 2020 APEX Official Airline Ratings Qatar Airways continues to reach new heights by strongly maintaining its unbroken record as an APEX Five Star Global Airline, as rated by the best source of absolute truth across all cabins: its independently verified passengers.
"In addition, Qatar Airways hit the global APEX Passenger Choice Award trifecta for 2020 Best Cabin Service, 2020 Best Food & Beverage, and 2020 Best Seat Comfort." APEX Chief Executive Officer said.
Using a five-star scale, more than one million flights are rated by passengers across nearly 600 airlines from around the world from 1 July 2018 to 30 June 2019.
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