Ooredoo has today announced its new generation of Ooredoo Self-Service Machines (SSMs) are now able to sell pre-paid SIM cards and are enabled to do QID scanning.

The SSMs, which are part of Ooredoo’s ongoing customer convenience initiative, have been launched across selected locations in Qatar and are designed to redefine Ooredoo’s self-service customer experience by allowing customers to access and perform a host of features normally only available via an Ooredoo Shop.

The state-of-the-art Self-Service Machines, which are currently available at Hamad International Airport, Katara Cultural Village, Souq Waqif, Ezdan Mall and the Ooredoo Airport Road Shop, now enable all residents across Qatar to instantly register and purchase preloaded Hala SIM cards.

This is the latest in a series of significant upgrades on Ooredoo’s network of SSM’s as the company continue to offer more options for customers to keep up-to-date with their daily services.

Yousuf Al Kubaisi, Chief Operating Officer, Ooredoo Qatar, said: “These new and innovative Self-Service Machines are designed to improve our customer experience and satisfaction, as they are readily available 24/7. With features such as passport scanning and e-signature we are making sure Ooredoo stays ahead of the competition and ensuring our services are as accessible and easy to use as possible.”

More Self Service Machines will be introduced shortly at strategic spots around Qatar including the Abu Samra Border.

In addition to registering for services via the Ooredoo Self-Service machines customers can also pay Ooredoo Shahry and Kahramaa bills, top-up Hala accounts, purchase vouchers for an incredible range of shopping and dining experiences for popular brands in Qatar.

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QNE

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