The Communications Regulatory Authority issued today a Decision and Order to Ooredoo Qatar to take corrective action related to the "Netflix" platform subscription service, according to a status on the CRA Twitter Page.
The CRA received several complaints from Ooredoo's Qatar customers regarding incorrect invoices and unauthorized transactions for the "Netflix" platform subscription service. The CRA issued this Decision and Order to Ooredoo Qatar in line with its keenness to balance between consumers' and telecom service providers' rights in Qatar and ensure the provision of advanced, innovative, and reliable telecom services across the State.
CRA advises telecom consumers to check their bills regularly before paying and ensure that they do not pay for a service they have not requested or activated, and if they have any doubts regarding their bill, they should contact their telecom service provider for clarifications. Moreover, they have the right to lodge a complaint to CRA if they have any issue related to their bill and the telecom service provider did not resolve it, or if they were dissatisfied with the offered resolution.
#CRAQatar issues a decision and order to Ooredoo Qatar to take corrective action related to “Netflix” platform subscription service#Qatar pic.twitter.com/AkZfiXMcGP— هيئة تنظيم الاتصالات 🇶🇦 (@CRAqatar) June 9, 2021
Source: CRA Twitter
Cover image credit: Shutterstock
Follow us on our social media channels:
If you have anything you want to share with us, send us an e-mail at [email protected].net!
Want to send a tip? Drop us an e-mail at [email protected], anonymity is guaranteed!
You have successfully registered your account!Please confirm your e-mail address by clicking on the URL sent to you.The e-mail usually arrives in 5-10 minutes.
How ajeeb was that!? Thanks for contributing to our community! Your post will appear after we take a quick look!