Ooredoo has today announced that the company has officially launched its ‘Live Chat’ feature on the Ooredoo website and Ooredoo App, after a successful trial period.

The new feature, which is designed to offer customers an easier way to contact Ooredoo is available now and open seven days a week from 8 AM – 10 PM.

Thanks to the update Ooredoo customers can now interact with Ooredoo agents while at home or on the go and during the trial period Ooredoo served to over 20,000 customers via the service.

To ensure that all queries are responded to in a fast and appropriate manner, Ooredoo has a dedicated team of Live Chat agents, trained to answer questions about Ooredoo products and services or resolve any issues that customers may be facing.

On both the Ooredoo website and Ooredoo App, Live Chat can be found under the “Help” section.

Talking about the service, Manar Khalifa Al Muraikhi, Director PR and Corporate Communications, Ooredoo Qatar, said: “Ooredoo is always looking for new ways to serve the needs of our customers and thanks to the Live Chat service, we believe more customers than ever will be able to contact us and resolve their questions or issues quicker than ever before.”

Visit the Ooredoo website or download the Ooredoo App to chat with an agent today.

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