Based on Articles 7, 8, 11 and 17 of Law No. 8 of 2008 on Consumer Protection, the Ministry of Commerce and Industry urges all those who carry out commercial activities in Qatar - like commercial facilities & retail outlets, virtual platforms & social media and licensed home businesses - to clearly and prominently display the list of prices of goods and services in Arabic when these goods/services are marketed or offered to avoid legal accountability. The list can also be displayed in other languages, but Arabic is mandatory.
Whoever violates any of the provisions stipulated in the articles of Chapter Three of this law shall be punished by imprisonment for a period not exceeding two years, and a fine of no less than QR 3,000 and no more than QR 1,000,000 (one million), or either of these two penalties.
#MOCIQATAR notes the commercial facilities, retail outlets, virtual platforms and licensed home businesses, that it is necessary to clearly and prominently display the list of prices of goods and services in Arabic, when marketed or offered, to avoid legal accountability. pic.twitter.com/sxubN10C0x— وزارة التجارة والصناعة (@MOCIQatar) September 13, 2021
Article 7: Where a supplier displays any commodity for trading, he shall clearly indicate on the packaging or container the type, nature, ingredients and other information relating to the commodity in the manner specified in the executive bylaw hereof. Where the use of the commodity involves a certain risk, the consumer shall be clearly warned against such risk. The supplier shall be prohibited from describing, advertising or displaying the commodity in a manner that involves false or deceptive information.
Article 8: The supplier shall, when displaying any commodity for circulation, clearly label it with the price or conspicuously advertise the price at the place where the commodity is displayed. The consumer shall be entitled to obtain a dated invoice reflecting the commodity's type, price, quantity and any other information specified by the executive bylaw hereof. The competent department may by virtue of a resolution specify certain commodities where it shall be deemed a sufficient price declaration for the supplier to avail the consumer of the possibility of knowing their prices in a clear and specific manner.
Article 11: The supplier shall indicate in a clear manner the information concerning the service he provides as well as its features, characteristics and prices. The supplier shall also guarantee the service for a period of time appropriate to its nature, and shall refund the consumer or repeat the service in the correct manner where the service does not conform to the guarantee.
Article 17: All information and data stipulated in Articles 7, 8 and 11 of this Law shall be rendered in the Arabic language. However, other languages may be used together with the Arabic language.
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