McDonald’s Qatar, fully owned and operated by Al Mana Restaurants & Food Company W.L.L. , has secured the renowned ‘Great Place to Work’ in 2023 certification following a data-led analysis of workplace and organisational culture, as part of a comprehensive survey involving more than 1,500 employees.
Conducted by Great Place to Work Middle East, the survey found McDonald’s Qatar employees ranked their company highly on several top indicators of employee satisfaction, which was above the market average. These included support via training opportunities, resources, and recognition; a sense of pride in their job, team and company; and equity through a balanced treatment of all employees when it comes to rewards based on performance.
The Great Place to Work award, which recognises companies for creating high-trust and high-performance cultures, echoes the success of the various diversity, equity, and inclusion (DEI)-focused initiatives. McDonald’s Qatar has been strongly implementing DEI into its culture to cultivate a fulfilling work environment for employees across its network of 69 restaurants in the country.
To this end, the empowerment of women in the workforce and gender equality ranks highly on the management agenda for McDonald’s Qatar. As a champion of inclusion in Qatar’s food and beverage sector, the leading quick service restaurant has achieved a 43% female representation in its team to date - with five women in leadership roles - and has vowed to grow its female leadership to 50% in the near future.
McDonald’s Qatar has remained committed to serving up bright futures for all its employees by routinely engaging them in training and professional development prospects. One such initiative comprises the Leading Great Restaurant Training Course, delivered by Hamburger University, which is required for crew members that aspire to hold ‘restaurant leader’ roles.
Moreover, McDonald’s Qatar runs an annual Super Crew competition that uses a vigorous three-month process to distinguish and celebrate top-performing employees across its restaurant operations. To encourage staff camaraderie, enhance employee engagement, and create feel-good moments for its McFamily members, in addition to its customers, McDonald’s Qatar marks a Happy Day every month uniting staff members over a celebration of milestones and successes.
Source and cover image credit: Press Release
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