Doha Festival City, one of the largest leisure and retail developments in the Gulf, has announced that Teyseer Security has been awarded the contract for security services. Qatar based Teyseer Security is preparing to take control of the 670,000 sqm. Building as Doha Festival City prepares to open its doors to the public in February 2017. Prior to the opening, the security company will allocate 70 dedicated security professionalsto Doha Festival City, for the protection of all visitors and employees, with the guard force increasing to over 100 upon the mall opening.
The security officers will be trained to cover every security aspect within the mall, and will familiarize themselves with the overall offering, with the officers considered as an extension of the customer service team for the protection of visitors and employees.
Trevor Hill, General Manager, Doha Festival City Mall explains: “Our extensive consumer research has shown that one of the primary considerationsfor our visitors’ choice of shopping mall to visit,is for a safe and secure environment, which is just as relevant to their overall experience as the leisure, entertainment and retail offering. Teyseer Security has been appointed due to the customer service-focused manner in which they operate, and by adopting a customized response to meeting our security needs. Doha Festival City, with the help of Teyseer Security, will ensure customers feel protected, comfortable and at ease when they visit, at any time of the day ornight.”
Teyseer Security is a pioneer in the security industry in Qatar having begun its operations in 1994 in Ras Laffan Industrial City. Over the years it has evolved in full adherence to the legal framework regulating security activity in Qatar, as well as consistently meeting the highest stakeholders’ expectations.
According to Zaher El Khatib, Business Development Manager, Teyseer Security: “Teyseer Security employs guards with exemplary backgrounds including the Armed Forces or Civil Defence, therefore, they are trustworthy, firm disciplinarians - dedicated to excellence and capable of professionally representing Doha Festival City. Our security staff will be well trained to create a risk-free environment, to carry out risk assessments in accordance to situations as they may arise and provide peace of mind to all visitorswhilst they enjoy this new world-class destination. The 100-strong guard force and team of dedicated supervisors and CCTV operators will include Arabic speakers and female guards to ensure that visitors to Doha Festival City will feel completely at ease.”
Teyseer Security has a national footprint of contracts across wide-ranging clients’ organizations in both public and private sectors including commercial enterprises, healthcare, oil &gas and education. It designs and delivers fully-integrated security solutions to protect people, property and assets through electronic systems, CCTV, crowd and event security management, mobile patrols, risk assessment and consultancy.
The QAR 6.5 billion mixed-use Doha Festival Cityis set to become a top leisure, retail and entertainment destination of choice in the region. The security and safety of each and every visitor is of paramount importance to all those involved in the project. As well as employing world-class security services, Doha Festival City is in full compliance with the Ministry of Interior’s standards and requirements.
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