The Ministry of Commerce and Industry (MOCI) announced that it carried out inspection campaigns that resulted in the seizure of 252 violations last November.
The ministry said, in a statement, that the violations varied between failure to issue invoices in Arabic, the presence of expired products, non-compliance with conditions related to public health and safety, as well as failure to record all explanatory data related to the commodity, and making discounts without obtaining the necessary license from the administration competent authority, and not adhering to the entry of the stock of strategic materials and commodities into the strategic inventory control system, and others.
The ministry emphasised that these inspection campaigns come within the framework of the Ministry's keenness to regulate and monitor markets and commercial activities in the country, and to monitor the extent of compliance with laws and regulations governing the practice of commercial activities with the aim of controlling violations and uncovering violations.
The statement stated that the penalties for violating shops vary between administrative closure and financial fines ranging from QR 5,000 to QR 30,000, according to the laws and decisions regulating the work of the Consumer Protection Department.
The Ministry of Commerce and Industry also stated that the departments concerned with consumer protection in the ministry had received a number of complaints in November, and that they dealt with and necessary measures to resolve them. The ministry, furthermore, stressed that it will stand firm in the face of all those who neglect their obligations to the Consumer Protection Law and implementing its regulations, and will work to intensify its inspection campaigns to control such practices, violation, and refer everyone who violates laws and ministerial decisions to the competent authorities to take appropriate measures in order to protect consumers' rights.
The Ministry of Commerce and Industry urged all merchants and shopkeepers to adhere to the laws and regulations for conducting commercial activities in force, and also called for visiting the Ministry of Commerce and Industry website www.moci.gov.qa to avoid legal accountability.
The ministry also urged all consumers to report any violations via the call centre (16001), or by e-mail to infomoci.gov.qa, and the ministry's accounts on social media, Twitter MOCIQATAR, Instagram, MOCIQATAR, and the MOCIQATAR application on mobile phones. (QNA)
The Ministry of Commerce and Industry (MOCI) has announced the seizure of 68 violations of different companies and commercial stores during the inspection campaigns that it recently carried out and included markets in all country's areas, in order to ensure the extent of compliance with the implementation of Law No. (8) of 2008 regarding consumer protection and the regulations in force in light of COVID-19 outbreak.
In a statement released by the ministry, 61 of the violations seized were non-compliance with the conditions related to health and safety for the consumer, a violation of Article No. 13 of the Consumer Protection Law No. 8 of 2008, which stated that the supplier shall guarantee the conformity of the commodity or service to the declared and approved standard specifications, and the supplier shall be held liable for non-compliance with the conditions of public health and safety.
The remaining seven violations are related to selling face masks and sterilizers that do not conform to the standard specifications, which is a violation of Article 6 of the same law, which stated that no defective commodity shall be old, displayed, presented, promoted or advertised.
The penalty for violating Law No. 8 of 2008 ranges between administrative closure and financial fines which vary between QR 3,000 and QR 1000,000.
The Ministry noted that these inspection campaigns come within the framework of its keenness to regulate and monitor markets and commercial activities in the country with the aim of controlling prices in order to protect consumers' rights.
It stressed that it be firm for all those who flout the Consumer Protection Law and its implementing regulations, and that it would intensify its inspection campaigns to follow up and monitor suppliers who are not committed to the laws, and referring those who violate the laws to the competent authorities to take appropriate measures against them.
The Ministry urged all consumers to report any violations via the call center 16001, or by e-mail to infomoci.gov.qa, and the ministry's accounts on social media, Twitter: MOCIQATAR, Instagram: MOCIQATAR, and the MOCIQATAR mobile phone app.
Cover image credit: Stock Photo
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