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12 September 2018 03:12 pm

Here's how to get access to your Hamad health records online

Khadiza Begum
Khadiza Begum
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A healthy country is a happy country. With this in mind, Qatar has been investing heavily to ensure the safest, most effective and most compassionate care to each and every one in the country. In an effort to continuous improvement of the quality of healthcare services, Qatar launched MyHealth Patient Portal earlier this year, providing access to medical records. With MyHealth, patients can access their electronic personal health record online and through a mobile app. The portal, accessible through www.myhealth.qa, is providing patients at Hamad Medical Corporation (HMC) and Primary Health Care Corporation (PHCC) with access to their key health records, including test results, information about upcoming appointments, and prescribed medications.

Primary Health Care Corporation (PHCC) in Qatar

What are the facilities of MyHealth Patient Portal? 

  • Get access to your health records anywhere via the internet.
  • Monitor your healthcare more closely.
  • View parts of your medical record, including diagnoses, medications, immunizations and most test results.
  • View a summary of your visits and post-appointment instructions.
  • Access information records for your child under the age of 18 or for other family members (proxy authorization required).
  • Vaccination records are also available.
  • It’s a free service! 

Also read: Everything you need to get a Hamad Health Card in Qatar

So how can I register?

Since the portal was officially launched earlier this year, around 40,000 people have registered to access their medical records using the ground-breaking MyHealth patient portal.


MyHealth Patient Portal form

So if you want to access to your electronic personal health records on MyHealth, you can sign up at Hamad or PHCC facilities. You will need to show your Qatar ID and health card to the MyHealth registration team. A link to access MyHealth will be emailed to you within three working days. And then you just need to follow the instructions on the screen and you will be able to view your record. Furthermore, if you forget your password later, you have to just click on “Forgot Password” and soon after, a password reset link will be delivered to the registered email. As a parent you can also register for access to your Child's health records until they are 18 years old. 

Who do I contact if I have further questions? 

MyHealth Patient Portal, call center

If you have any questions or problems using MyHealth, such as activating your account, you call for technical support at 16060. Please note that the support team can only assist with problems relating to the use of MyHealth, not issues related to your personal computer or web browser.

Moreover, If you have questions about the medical information in your Patient Portal account, you can check with your physician in your next follow up appointment. It is also advised not to use Patient portal for urgent medical matters (for medical emergencies, you can call 999).

Here are the timings for MyHealth portal technical support-
Technical support - Arabic:7am to 4pm
Technical support - English: 24 hours
Working days: Sunday - Thursday 

What are your thoughts on the MyHealth patient portal? Did you already registered?  Drop us a line in the comments below and also, don't forget to like and share this article—it keeps us going!