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Posted On: 5 April 2020 06:08 pm
Updated On: 12 November 2020 09:11 am

Banks in Qatar urges customers to use internet, mobile, telephone banking; reduce branch opening hours

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As part of the precautionary measures to prevent the spread of coronavirus, several banks in Qatar have announced that they will no longer accept requests in their branches for services that are available through the digital or remote banking services. Other banks are encouraging customers to make use of telephone banking, internet banking, and mobile banking as well for the safety of the community during these times.

This is in addition to the closure of bank branches in malls and shopping centers which was announced on March 17, 2020, and the reduction of operating hours on their remaining branches.

Commercial Bank of Qatar

For CBQ, his decision will start Sunday, April 5, 2020. Check here for the features of Commercial Bank's Internat Banking and Mobile Banking.

As per the Government directives the following changes will take place effective Thursday, 2nd April 2020:

Working hours at our Branches and Collection Centre will be as follows: From 7.30 am to 12.30 pm, Sunday to Thursday. Branches will be closed on Friday and Saturday.

Qatar Islamic Bank

In a text message sent to its customers, QIB announced that: "In line with the precautionary measures taken by the State of Qatar, which includes the ban of all forms of gatherings; QIB branches will not accept applications for services that are available on the QIB Mobile App, Internet Banking ATMs and Call Center 44448444.

For your safety, we urge you to use our 24/7 channels for all your banking needs without the need to visit the branch."

As part of the latest country’s precautions measures, kindly note that effective Sunday 5th of April, our operating branches will open from 7:30 am to 12:30 noon, from Sunday to Thursday.

Doha Bank

According to its website, Doha Bank is encouraging customers to replace their physical visits to a Doha Bank branch with safe and convenient Alternative Banking Channels that are available to use remotely at any time.

Alternative Banking Channels include:

  • DBank Online
  • DBank Mobile
  • DBank Dial
  • DBank SMS
  • Doha Sooq
  • DBank e-Branch
  • WhatsApp Chat Services
  • Doha Bank Internet Payment Gateway
  • ATM Network


"According to precautionary measures, starting Sunday 5 April 2020 only Al Mirqab, C-Ring Road, Um Lakhba, Al Khor and Wakrah Branches will be operational from Sunday to Thursday, 7:30 am-12:30 pm. For your health and safety complete your banking transactions at home through our Online and Mobile Banking services and our Contact Centre available 24/7. All cash deposit/withdrawal and cheque deposit for individual accounts will be available through our ATMs."

What are the features of Ahlibank's Online/Mobile Banking?

  • Transfers within Ahlibank own accounts
  • Transfers to other Ahlibank accounts
  • Transfers to other banks in Qatar
  • International transfers
  • Pay Ooredoo bills
  • Pay Kahrama bills
  • Update your personal customer information
  • Stop/report a stolen/mislaid debit or Credit Card
  • Request a new/replacement credit or Debit Card
  • Check and redeem Pearl Reward Points
  • Access your account statement(s)
  • Access your Credit Card statement(s)
  • Access your loan statement(s) and repayment schedule(s)

Qatar National Bank

In line with the precautionary measures, a number of our branches will be temporarily excluding some branches with new timings. In addition to our available e-channel services.

Barwa Bank

Please note that starting from 5th April 2020, our branches will operate from 7:30 am to 12:30 pm, Sunday to Thursday.