The 16000 COVID-19 hotline operates 24/7. The team behind the hotline can help you access a range of healthcare services when you call 16000. These include:
The helpline includes a team of experienced mental health professionals including psychiatrists, psychologists, social researchers and nursing personnel from various institutions.Team members assess the situation and provide support for callers of four major groups: children, adolescents and their parents, adults, the elderly, and front-line health care workers.
The main languages available on the helpline include Arabic and English, but the team responsible for receiving calls includes cadres who speak other languages such as Hindi, Malayalam and Urdu.
The 16000 COVID-19 hotline operates 24/7— مؤسسة حمد الطبية (@HMC_Qatar) January 17, 2022
The team can help you access a range of healthcare services pic.twitter.com/kBPLpbvw5p
Source: HMC; QNA
Cover image credit: Shutterstock
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