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Posted On: 21 January 2021 07:30 am
Updated On: 10 October 2021 04:29 pm

Job Opening: Female Facial Therapist - Sales

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Category: Sales
Job type: Full-time
Employment Type: Full-time
Skills: Good Command in English and Arabic Speaker


Phone: 31214467

Facial Therapist- Sales Role

The position will include key responsibilities such as:

  • Performing therapies (following internal accreditation) as required to the highest possible standard while adhering to the protocols prescribed in Botany Lab SOPs
  • Providing recommendations for customers based on their requirements and appropriate Botany products
  • Preparing for and organize therapy as per Botany Lab standards
  • Ensuring that therapy areas are stocked with sufficient supplies per Botany standards
  • Requesting and collecting the stock of supplies necessary for the therapy areas
  • Stocking and maintaining records of stock level in back of house areas
  • Providing prompt, courteous and accurate service to all customers at all times
  • Ensuring the hygiene and cleanliness of Botany Lab and therapy areas
  • Ensuring that all equipment and products are well maintained and in safe conditions
  • Handling all customer feedback and complaints in accordance with Botany Lab SOPs
  • Having a complete understanding of Botany Lab SOPs and policies relating to staff behaviour, health, safety and fire prevention
  • Reporting incidents, breakages and emergencies as per the relevant Botany Lab SOPs
  • Reporting lost and found items as per the Botany Lab SOP
  • Assisting in the training and development of team members
  • Evaluating operations and procedures and suggesting improvements to Botany Lab management
  • Assisting team members and Botany Lab management with appropriate task as requested.


All Botany Lab team members are expected to:

  • Attend and contribute to all team meetings and Lab training sessions
  • Project a positive and motivated attitude at all times
  • Maintain a professional working manner in interactions with team members, customers and suppliers
  • Have a thorough knowledge of all Botany products, services and facilities
  • Carry out any reasonable duties and responsibilities as assigned


  • Team members must arrive on time for their shift, and dressed according to the Botany Employee Handbook dress code guidelines.
  • Team members are not permitted to smoke within 100m (or in sight line) of Botany Lab premises and must adhere to smoking regulations as listed in the Botany Employee Handbook
  • Team members may wear clear or neutral coloured nail polish and should remove jewellery in accordance with Botany Lab SOPs
  • Hands and nails must be cleaned frequently

Required qualifications, technical and personal skills

  • Anatomy and Physiology, Massage Therapy, Beauty Therapy qualifications (such as NVQ, ITEC or CIDESCO)
  • Spa/ Hospitality industry experience
  • Excellent English speaking, reading and writing skills
  • Arabic language skills is a must
  • Strong interpersonal and customer service skills
  • Intermediate to advanced MS office and Spa Booker skills