Outlet Manager (Sirocco - All Day Dining)

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What's your passion?  Whether you're into gardening, swimming or karate, at IHG we're interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.  And we're looking for more people like this to join our friendly and professional team. 

Holiday Inn Doha – The Business Park, Conveniently located in the center of the bustling Business Park and the financial district of DohaHoliday Inn Doha – The Business Park is only a 15-minute drive from Hamad International Airport and a few minutes away from the local main attractions including Souq Waqif and Museum of Islamic Arts. Explore the city at ease with close proximity to the shopping malls, the Corniche and to the city center making it an ideal place to stay around for business or leisure.

The hotel’s 307 well-appointed guestrooms all feature flat-screen televisions, satellite channels, complimentary high speed internet access, also 7 high-tech and flexible meeting rooms, a 24 hour business center, Lobby Café, Stock Burger, Pool Bar and All-Day Dining Restaurant.


Job Overview

The Outlet Manager is responsible for coordinating functions and activities pertaining to smooth running of the restaurant. 

To provide functional assistance and direction to the Food & Beverage operations of the restaurant as assigned under the general guidance and direction of the Food & Beverage Director, or his/her delegate and within the limits of the established InterContinental Hotels Group policies and procedures.


At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. 


Place of Work

Holiday Inn Doha – The Business Park - The Company may temporarily post you to another IHG hotel /department/Crowne Plaza Doha - The Business Park after discussing the suitability and domestic arrangements with you. You may on occasion be required to travel both in Qatar and overseas in connection with the employment.


Duties and Responsibilities

1.      Supervise the day-to-day functioning of all restaurant employees, facilities, sales and costs.

2.      Supervise, coordinates and directs the prompt, efficient and courteous service of Food & Beverage in the restaurant.

3.      Control and analyze, on an on-going basis, the following:

·         Quality levels of production.

·         Guest Satisfaction.

·         Merchandising and marketing.

·         Operating costs.

·         Sanitation, cleanliness and hygiene.

4.      Establish and maintain effective employee relations.

5.      Conduct, under the guidance of the Food & Beverage Director and the Assistant Food & Beverage Manager, such functions as interviewing, hiring, employee orientation, on-the-job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity

6.      Develop formal training plans and implements on the job training sessions for restaurant employees.

7.      Attends and contributes to the daily Food & Beverage briefings and monthly meetings.

8.      Conduct pre-meal briefings and maintains liaison with Executive Chef.

9.      Participate in service as necessary in accordance with the requirements and practices of the restaurant.

10.  Ensure hotel grooming and appearance standards of the staff in the restaurant are met.

11.  Control stocks for daily use in restaurant to ensure service requirements are met.

12.  Schedule guest reservations and arranges for private parties in the restaurant.

13.  Participate in the preparation of the Food & Beverage department budget and goals.

14.  Conduct all administrative work required, including but not limited to:

·         Attendance records

·         Duty Roster

·         Guest index

·         Log book



In return we'll give you a competitive financial and benefits package which may include healthcare support and life insurance support.   Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.  Most importantly, we'll give you the room to be yourself.


So what's your passion?  Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer  M/F/D/V


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