Job: W Doha Hotel & Residences - Welcome Ambassador

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Job Description

As a Welcome Ambassador (Bell Staff) it is your main responsibility to provide a warm and friendly welcome to our guests, escorting them to and from their room and assisting them with their luggage. It is your further task to: to properly register and store gust luggage; to load and unload luggage; to actively promote our loyalty program while recognizing our Starwood Preferred Guests; to assist with ordering taxis and other transportation as needed; to actively listen and immediately respond to our guest’s request; to provide information about the W Doha Hotel & Residences, it’s outlets and their opening hours, function rooms, services, and directions to local attractions.



You are the type of person that never says no, you always aim to exceed customer expectations, you are a great communicator, you demonstrate team spirit and cooperation, and act with professionalism and integrity.
You like to take ownership, you learn, develop and adapt to change and you can work independently, take initiative and pay attention to detail.
A High School Degree is required.
You must be fluent in the English language (both written and verbally). Proficiency in the Arabic Language is beneficial.
Previous experience of at least 1 year in a similar position in a luxurious hotel, preferably in the Middle East, is required.



You will part of our Welcome Desk Team reporting to the Welcome Office Manager.



The ultimate expression of style and sophistication, W Doha Hotel & Residences infuses your life with the unique combination of casual elegance and urban energy that only W Hotels can provide. Conveniently located in the West Bay of Doha, W Doha Hotel & Residences provides easy access to Doha's shopping destinations, embassies, financial district and culture. W Doha brings the world of entertainment, culinary delights, nightlife and personalized hospitality to Doha.


Company Description

W Doha has recently been awarded Best Business Hotel by the Conde Nast Traveller Middle East Reader’s Choice Awards. Being the first W in the Middle East, we are setting the tone for fashion and entertainment in Doha and in Middle-East. Working for unique and refreshing lifestyle brand such as W and joining Starwood - one of the leading names in hospitality-will open doors for many future career opportunities.
For more information about us, please visit:

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